Duty Supervisor
1 week ago
The Duty Supervisor is responsible for overseeing daily operations, ensuring smooth workflow, and maintaining high service standards. The role includes supervising staff, monitoring operational activities, addressing client or guest concerns, and coordinating with management to implement company policies. The Duty Supervisor acts as the primary point of contact during their shift, ensuring efficiency, safety, and compliance with organizational standards.
Key Responsibilities:
Supervise and support team members to ensure efficient daily operations.
Monitor and maintain service quality, operational procedures, and safety standards.
Handle client, guest, or employee inquiries and resolve issues promptly and professionally.
Coordinate with management on shift reports, operational updates, and staffing needs.
Enforce company policies and procedures, ensuring adherence by all staff.
Conduct briefings and provide guidance to staff on operational expectations.
Qualifications:
Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
Minimum of 1-2 years of supervisory experience in operations, hospitality, or service-oriented industries.
Strong leadership, communication, and problem-solving skills.
Ability to manage multiple tasks and prioritize effectively under pressure.
Proficient in Microsoft Office and operational reporting tools.
Flexible schedule with willingness to work shifts, weekends, and holidays.
Job Types: Full-time, Permanent
Pay: Php20, Php22,000.00 per month
Benefits:
- Company events
- Free parking
- Health insurance
- On-site parking
- Opportunities for promotion
- Promotion to permanent employee
Work Location: In person
