Zone Supervisor

GENERAL RESPONSIBILITIES

The Facilities Management Zone Supervisor is responsible for the efficient and effective operation, maintenance, and repair of assigned facilities within a designated zone. This role ensures a safe, comfortable, and functional environment for occupants, while adhering to company policies, procedures, and regulatory requirements. The Zone Supervisor acts as a primary point of contact for facility-related issues within their assigned zone, providing responsive and proactive service.

MINIMUM REQUIREMENTS

Education: Bachelor's degree in a related field preferred.   

Related Work Experience: Proven experience in facilities maintenance or a related field.

Knowledge (knowledgeable in the following):

- Strong knowledge of building systems, including HVAC, electrical, plumbing, and fire safety.

- Ability to read and interpret technical manuals and blueprints.

- Knowledge of safety regulations and building codes.

Skills:

- Excellent problem-solving and troubleshooting skills.

- Strong communication and interpersonal skills.

DUTIES AND RESPONSIBILITIES

Operational Oversight (within their assigned zone):

- Managing the day-to-day operations of all facilities within their designated zone.

- Ensuring all building systems (HVAC, electrical, plumbing) are functioning efficiently.

- Supervising local maintenance technicians, housekeeping staff, building caretakers, and outsourced service providers.

Maintenance and Repairs (within their assigned zone):

- Implementing and overseeing preventative maintenance schedules.

- Coordinating and supervising maintenance and repair work.

- Ensuring timely response to maintenance requests and emergency repairs.

- Potentially managing a localized maintenance budget.

Occupant Liaison (within their assigned zone):

- Serving as the primary point of contact for facility-related issues for employees or tenants.

- Responding to inquiries and resolving problems related to building services.

- Communicating effectively with occupants regarding facility operations and any security or safety updates.

Security Management (within their assigned zone):

- Implementing and enforcing company security policies and procedures. This includes access control, visitor management, and alarm systems within their zone.

- Liaising with the company's central security team and any outsourced security personnel assigned to their zone.

- Monitoring security systems (CCTV, access control) within their zone and reporting any malfunctions or breaches.

- Conducting regular security assessments and identifying potential vulnerabilities within their zone.

- Ensuring proper key management and access card administration for their zone.

Safety Management (within their assigned zone):

- Ensuring compliance with local and national health, safety, and environmental regulations, including fire safety standards. Familiarity with specific regulations in their assigned zone is crucial.

- Implementing and monitoring safety protocols, including emergency evacuation plans, fire safety procedures, and first aid provisions within their zone.

- Conducting regular safety inspections and risk assessments to identify and mitigate potential hazards within their zone.

- Coordinating fire drills and other safety training for occupants within their zone.

- Ensuring that safety equipment (fire extinguishers, first aid kits) is readily accessible and properly maintained within their zone.

Space Management and Minor Projects (within their assigned zone):

- Assisting with space planning and allocation.

- Overseeing minor renovation or refurbishment projects, ensuring they adhere to safety standards.

Budget Monitoring and Control (for their zone):

- Monitoring and controlling operational expenses

Reporting and Documentation (for their zone):

- Maintaining records of maintenance activities, inspections, operational issues, security incidents, and safety reports within their zone.

- Providing regular reports on the status of facilities operations, security, and safety within their zone.