csr | travel blended account

3 days ago

Pavia, Philippines InterGlobe Technologies Solutions Full time ₱17,000 - ₱250,000 per year


• Respond to customer inquiries and concerns via phone, email, and chat in a timely and professional manner

• Provide accurate information about our products and services, troubleshoot issues, and offer solutions

• Maintain detailed records of customer interactions and ensure follow-up on outstanding issues

• Collaborate with cross-functional teams to resolve complex customer queries

• Identify opportunities to enhance the customer experience and suggest process improvements

• Uphold our company's commitment to excellent customer service

Job Type: Full-time

Pay: Php17,000.00 up to Php25,000.00 per month

Benefits:

• Health insurance

• On-site parking

• Opportunities for promotion

• Paid training

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary

• Overtime pay

Education:

• High school Graduate (Old Curriculum/ with 6 months BPO experience)

• Senior High School

• Vocational Course

• Degree Holder

Language:

• English (Preferred)

  • Assistant Manager

    3 weeks ago

    Pavia, Philippines IGT Solutions Full time

    We're Hiring: Assistant Manager - WFM for a Travel Account (BPO)Are you a strategic Workforce Manager with experience leading WFM operations in a fast-paced BPO environment? Join our team and take charge of global workforce management for a top Airline AccountKey Responsibilities:People Management: Lead, mentor, and develop a high-performing WFM team to...

  • Assistant Manager

    5 days ago

    Pavia, Philippines IGT Solutions Full time

    We're Hiring: Assistant Manager - WFM for a Travel Account (BPO)Are you a strategic Workforce Manager with experience leading WFM operations in a fast-paced BPO environment? Join our team and take charge of global workforce management for a top Airline AccountOverviewResponsibilitiesPeople Management: Lead, mentor, and develop a high-performing WFM team to...