Linux - Software Engineering Specialist (L2 Support)

1 week ago

Manila, National Capital Region, Philippines Amdocs Full time

Job ID:
Required Travel :Minimal 
Managerial - No 
Location: :Philippines - BGC (Amdocs Site) 

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit  

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

Responsible for providing best-in-class technical support to a global customer base. Maintains ownership for the resolution of complex technical problems, including debugging, simulations, locating bugs, tool and script development for problem diagnosis, troubleshooting and reproduction. Good in scripting and automation.

What will your job look like?
  • You will support customer functional and non-functional testing activities, providing technical expertise on Amdocs products and telco standards (LTE, 3G, SS7, Diameter), customizing emulators flows/scripts
  • You will work closely with off-shore and on-shore Amdocs teams while troubleshooting and investigating issues
  • You will deploy and integrate Amdocs solutions into the customer telecom network, working directly with customers and 3rd party vendors
  • You will support production systems for critical customers 24/7 in weekly shifts (on-call duty)
  • You will do automation of test scripts and assist in validating of scenarios
  • You will investigate issues by reviewing/debugging solutions, provide workarounds, and review changes for operability to maintain existing software solutions.
All you need is...

Role Requirements-Must Have

  • Bachelor's degree in computer science or related field.
  • Understanding of Network concepts and network protocols
  • Strong Analytical thinking
  • Python or Bash scripting and Linux System troubleshooting.

Nice to have / Preferred experience

  • SS7, Diameter and HTTP server.
  • Network Troubleshooting.
  • Experience on Intelligent Routing Controller, Load balancer
  • Customer-facing experience 
  • Generative AI
  • SLEE technology knowledge 
  • Python automation
  • Application Server maintenance and troubleshooting experience 

Willing to work on a Dayshift, Hybrid set up (3x per week) and in BGC, Taguig Cit/ Ortigas, Pasig City.

Local hiring only. Location: Manila

Why you will love this job:
  • The chance to serve as a specialist in software and technology.
  • You will take an active role in technical mentoring within the team.
  • We provide stellar benefits from health to dental to paid time off and parental leave

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

  • Linux Software Engineering Specialist

    2 days ago

    Manila, National Capital Region, Philippines Amdocs Full time

    Job ID:205983Required Travel: MinimalManagerial - NoLocation::Philippines - BGC (Amdocs Site)Who are we?Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences...

  • L2 Technical Support Engineer

    2 days ago

    Manila, National Capital Region, Philippines Pronet Gaming Full time

    ABOUT PRONET GAMINGGaming operators looking for platform solutions need an omni-channel turnkey provider that truly understands their needs, wants and challenges. That's why the team at Pronet Gaming have been handpicked for their extensive B2C and B2B industry experience and local-market knowledge in the regions we serve – so that we can provide our...

  • Linux Engineer

    7 days ago

    Manila, National Capital Region, Philippines TP ICAP Full time

    Group OverviewThe TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity...

  • Linux Engineer

    2 days ago

    Manila, National Capital Region, Philippines TP ICAP Full time

    Group OverviewThe TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity...

  • L2 Support Team Lead

    2 weeks ago

    Manila, National Capital Region, Philippines CUBE Full time

    CUBE are a global RegTech business defining and implementing the gold standard of regulatory intelligence for the financial services industry. We deliver our services through intuitive SaaS solutions, powered by AI, to simplify the complex and everchanging world of compliance for our clients. Why us? CUBE is a globally recognized brand at the forefront of...

  • PLSQL L3 Support Engineer

    7 days ago

    Manila, National Capital Region, Philippines Avance Consulting Full time

    Role: PLSQL L3 Support EngineerLocation: Manila,Metro Manila,PhilippinesJob Type: ContractJob Description·Role: PLSQLL3 Support Engineer·Experience:6 - 10 years·Skills Required:o Languages (Primary): Unix, PL/SQLLanguages (Secondary) : C++o Database: Oracleo Tools: Make, gcc, valgrind, gdb, pstack, strace, Linux (Red Hat 8), ServiceNow, Jira, Control-Mo...

  • L2 Technical Support

    2 weeks ago

    Manila, National Capital Region, Philippines iTechrise Inc. Full time

    We are seeking a skilled L2 Technical Support to join our on-site team in Makati. In this role, you will provide advanced technical assistance for our proprietary Hotel Management Software (HMS), handling complex issues, guiding clients through sophisticated configurations, and ensuring the seamless operation of our enterprise platform.This opportunity is...

  • Technical Support Engineer II Networking and Linux

    2 days ago

    Manila, National Capital Region, Philippines Nextsphere Strategic Management Services Full time

    Job DescriptionWe are seeking an experienced Technical Support Engineer II with strong expertise in Linux operating systems and foundational networking to support enterprise customers in a fast paced production environment. This role is focused on incident triage issue resolution and escalation management while ensuring service levels and customer...

  • Software Engineer

    1 week ago

    Manila, National Capital Region, Philippines Epiciently Support Services, Inc. Full time

    We are seeking a highly capable English-speaking Software Engineer to help design, build, and maintain interactive, high-performance web platforms. This role is ideal for someone who assumes ownership, works independently, and takes pride in building systems that are secure, reliable, and scalable.You will be trusted to make technical decisions, improve...

  • Senior Linux System Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines KMC Solutions Full time

    Make your next big career move by applying as KMC Solutions' next SENIOR LINUX SYSTEM ENGINEERWe are looking for a proactive and reliable 1st Level Support Engineer to join our operations team. In this role, you will be the first point of contact for customer support tickets and will coordinate with on-site "smart hands" technicians in the data center. You...