IT Asset Custodian
2 days ago
Position Overview: IT Asset Custodian
Job Description:
The IT Asset Custodian is responsible for managing IT assets and providing device support to employees. This includes setting up, tracking, and maintaining hardware, as well as resolving technical issues.
Key Responsibilities:
- Set up and configure devices for new employees.
- Collect devices from offboarding employees.
- Manage new hardware deliveries and ensure proper documentation.
- Report defective devices for repairs.
- Assign and close device support tickets.
- Reimage devices and ensure they are in working condition.
- Perform quarterly stockroom inventory checks.
- Assist employees with device-related issues.
- Handle other IT asset management tasks as assigned.
Skills and Qualifications:
- Education: Bachelor's degree in IT, Computer Science, or a related field.
- Experience: 6 months - 1 year in IT support, asset management, or helpdesk roles.
- Demonstrated knowledge and experience in asset custodianship, including proper handling, tracking, documentation, and safeguarding of IT assets throughout their lifecycle.
- Customer Service: Ability to provide great service to internal employees.
- Technical Skills: Knowledge of IT asset management tools (e.g., ServiceNow, SharePoint).
- Problem-Solving: Ability to troubleshoot and resolve issues quickly.
- Certifications: IT certifications (e.g., ITIL, CompTIA A+) are a plus.
Join our team as an IT Asset Coordinator Manage and maintain IT hardware, set up devices for new employees, troubleshoot issues, and oversee inventory. If you're ready to support our tech infrastructure and work in a dynamic environment, apply now
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