Admin Clerk
1 week ago
Bay, Philippines
Global Care Cancer Institute, Inc., Bay, Laguna
Full time
$40,000 - $60,000 per year
Key Responsibilities:
Provide assistance and respond to patient, relative, and medical provider inquiries about hospital services, policies, and procedures.
- Greet and direct patients and guests to the appropriate departments or personnel, and maintain a referral log.
- Coordinate patient appointments, treatments, and consultations through calls, emails, and SMS reminders.
- Maintain strict confidentiality of patient records in line with hospital policies.
- Support interdepartmental coordination for patient-related matters (e.g., Billing, HMO, Medical Services).
- Assist with basic inventory and maintain office supply stock levels.
- Handle patient documentation such as medical certificates, abstracts, and quotation forms.
- Liaise with clinical teams including Nuclear Medicine Physicians for scheduling and patient concerns.
- Assist patients with insurance-related processes and claims.
- Prepare minutes of meetings for department and committee discussions.
- Document and report irregularities, incidents, and continuing needs to ensure continuity among work teams.
- Notify Radiation Protection Officer / Medical Physicist of any incidents in the nuclear medicine facility.
- Perform other administrative and clerical duties as assigned.
