CSR - Patient Care Coordinator

1 week ago

Taguig, National Capital Region, Philippines Alldigitech Manila Full time ₱150,000 - ₱250,000 per year

About the role

Alldigitech Manila is seeking a friendly and customer-focused CSR - Patient Care Coordinator to join our fast-paced call centre team. In this full-time role, you will be responsible for providing exceptional customer service to our valued patients. The position is based in our Taguig City office.

What you'll be doing

  • Handling inbound calls from patients, answering queries, and resolving issues in a professional and empathetic manner
  • Providing accurate information about our products and services
  • Documenting customer interactions and maintaining detailed records
  • Identifying opportunities to enhance customer satisfaction and suggest process improvements
  • Adhering to all company policies, procedures, and quality standards

What we're looking for

  • At least year6 months of experience in a customer service or call centre role, preferably in the healthcare industry
  • Strong communication and interpersonal skills, with the ability to adapt your style to different customer needs
  • Excellent problem-solving and decision-making skills, with a focus on delivering high-quality customer service
  • Fluency in English and the ability to communicate clearly and effectively
  • A genuine passion for helping others and a commitment to providing exceptional customer care

About us

Alldigitech Manila is a leading provider of innovative healthcare solutions, dedicated to improving patient outcomes and enhancing the overall patient experience. We are a rapidly growing company with a strong commitment to our core values of integrity, innovation, and excellence. Join our team and be a part of our exciting journey

Apply now to become our next CSR - Patient Care Coordinator

  • CSR - (Patient Care Representative)

    7 days ago

    Taguig, National Capital Region, Philippines Alldigitech Manila Full time ₱90,000 - ₱120,000 per year

    About the roleAlldigitech Manila is seeking a dedicated Customer Service Representative (CSR) - Patient Care Representative to join our dynamic team in Taguig City, Metro Manila. As a CSR, you will play a crucial role in providing exceptional customer service and support to our valued clients. This is a full-time position, offering a unique opportunity to...

  • Patient Care Coordinator

    7 days ago

    Taguig, National Capital Region, Philippines ALLSECTECH MANILA, INC Full time

    Patient Care Coordinators are customer-oriented service professionals who are responsible for following up with patients. They relay clinical results to them in a timely manner, assist in the coordination of referrals, pre-approvals and other follow-up appointments.Pay: Php 18,000 - Php 28,000 per month (Up to Php 32,000/monthly)Qualifications:Candidate...

  • Patient Care Coordinator

    7 days ago

    Taguig, National Capital Region, Philippines ALLDIGI TECH MANILA, INC. (AMI) Full time

    Patient Care Coordinators are customer-oriented service professionals who are responsible for following up with patients. They relay clinical results to them in a timely manner, assist in the coordination of referrals, pre-approvals and other follow-up appointments.Pay: Php 18,000 - Php 28,000 per month (Up to Php 32,000/monthly)Qualifications:Candidate must...

  • Patient Care Coordinator

    2 weeks ago

    Taguig, National Capital Region, Philippines Alldigi Tech Manila, Inc. Full time ₱360,000 - ₱720,000 per year

    Patient Care Coordinators are customer-oriented service professionals who are responsible for following up with patients. They relay clinical results to them in a timely manner, assist in the coordination of referrals, pre-approvals and other follow-up appointments.Pay: Php 18,000 - Php 28,000 per month (Up to Php 32,000/monthly)Qualifications:Candidate must...

  • US Patient Care Coordinator

    1 week ago

    Taguig, National Capital Region, Philippines Execo Full time ₱900,000 - ₱1,200,000 per year

    Are you ready to become fluent in the two most important languages of the future: exceptional human care and artificial intelligence? We're looking for a seasoned customer experience leader in the Philippines to step into a role that's less about following scripts and more about shaping the future of patient journeys. This isn't just a job; it's your...

  • US Patient Care Coordinator

    7 days ago

    Taguig, National Capital Region, Philippines Execo Group Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Are you ready to become fluent in the two most important languages of the future: exceptional human care and artificial intelligence? We're looking for a seasoned customer experience leader in the Philippines to step into a role that's less about following scripts and more about shaping the future of patient journeys. This isn't just a job; it's your...

  • patient care navigator

    7 days ago

    Taguig, National Capital Region, Philippines St. Luke's Medical Center Full time ₱900,000 - ₱1,200,000 per year

    Brief Job Summary:Provide individualized assistance to patients to facilitate access to SLMC Health care services. Shall also act as the liaison or first point of contact between patients and health care workers.Duties and Responsibilities:Assist patients in accessing care and navigating hospital services. Assess barriers to care and engage patients and...

  • Care Coordinator

    7 days ago

    Taguig, National Capital Region, Philippines International SOS Full time $104,000 - $130,878 per year

    Job Title: Chronic Disease and Mental Health Management Coordinator (Admin Nurse)Location: BGC, TaguigWork set-up: OnsiteSchedule: Monday to Saturday (Morning Shift)Overall purpose of the job:The Chronic Disease & Mental Health Management Coordinator plays a pivotal role in promoting the health and well-being of employees enrolled in chronic disease...

  • Patient Scheduler Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines DME Service Solutions Full time ₱150,000 - ₱250,000 per year

    About DME:We are DME, a healthcare BPO leader delivering customized, HIPAA-compliant workforce solutions that enhance productivity and customer experiences. Driven by our core values, we help companies across industries understand customer needs and develop innovative solutions. Our mission is to enhance our clients' brand value through positive customer...

  • Patient Care Administrator

    7 days ago

    Taguig, National Capital Region, Philippines Q2 HR Solutions Full time ₱300,000 - ₱500,000 per year

    You will have experience of:• Experience in a data processing/entry/analysis role• Experience working accurately with large volumes of data• Experience of working with multiple systems Microsoft packages specifically with ExcelYou will: As part of InHealth, it is a privilege to work in a company that is so focused on making healthcare better, and we...