Pure Non Voice Account UP to 28k Salary Offer Virtual Hiring Process

1 day ago

San Juan, National Capital Region, Philippines AUXILIA INC Full time ₱336,000 per year

About the role

AUXILIA INC' is seeking a talented and dedicated Pure Non Voice Account Agent to join our growing team. As a Pure Non Voice Account Agent, you will be responsible for providing exceptional customer service and support to our clients through various non-voice communication channels. This is a full-time position, with the opportunity to work remotely from the comfort of your own home in San Juan City, Metro Manila.

What you'll be doing

  1. Respond to customer inquiries and requests via email, chat, and other non-voice communication channels
  2. Provide prompt and accurate information to customers, addressing their concerns and queries in a professional and courteous manner
  3. Assist customers with various account-related tasks, such as account updates, order processing, and troubleshooting
  4. Collaborate with cross-functional teams to ensure seamless customer experiences
  5. Maintain detailed records of customer interactions and follow up as needed
  6. Continuously seek opportunities to improve customer satisfaction and operational efficiency

What we're looking for

  1. Excellent written communication skills and the ability to convey complex information in a clear and concise manner
  2. Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions
  3. Proven experience in a customer service or call centre role, preferably in a non-voice capacity
  4. Proficiency in using various digital communication tools and platforms
  5. Adaptability and the ability to thrive in a fast-paced, dynamic environment
  6. A genuine passion for delivering exceptional customer experiences

What we offer

At AUXILIA INC', we believe in providing our employees with a supportive and rewarding work environment. As a Pure Non Voice Account Agent, you can expect:

  1. Competitive salary of up to ₱28,000 per month
  2. Comprehensive health and wellness benefits package
  3. Opportunities for professional development and career advancement
  4. Flexible work arrangements, including the option to work remotely
  5. A collaborative and inclusive company culture that values teamwork and innovation

About us

AUXILIA INC' is a leading provider of customer service and support solutions, committed to delivering exceptional experiences for our clients and their customers. With a strong focus on innovation and a dedicated team of professionals, we strive to be the partner of choice for businesses seeking to enhance their customer engagement and satisfaction.

If you're excited to join our team and contribute to our success, we encourage you to apply now

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