Fintect Account

2 weeks ago

Cebu City, Central Visayas, Philippines Atoz-Rachel Motorcycle parts supply Full time ₱400,000 - ₱800,000 per year

About the role

Become a key member of our customer service team at Atoz-Rachel Motorcycle parts supply as a Fintect Account (Open For newbies) in a work-from-home (WFH) setup. In this dynamic and rewarding role, you will be responsible for providing excellent customer support and handling a variety of inquiries from our valued clients. With a focus on building strong relationships and delivering exceptional service, this is an excellent opportunity to kick-start your career in the customer service industry.

What you'll be doing

  1. Responding to inbound customer calls, emails and messages in a timely and professional manner
  2. Assisting customers with product information, order processing, returns and other inquiries
  3. Troubleshooting and resolving customer issues with empathy and efficiency
  4. Maintaining accurate records and documentation of customer interactions
  5. Identifying opportunities to enhance the customer experience and providing feedback to the team
  6. Collaborating with cross-functional teams to ensure seamless customer service delivery

What we're looking for

  1. Strong communication and interpersonal skills, with the ability to effectively engage with customers
  2. Excellent problem-solving and critical thinking skills to address customer queries
  3. Familiarity with customer service best practices and a commitment to delivering high-quality service
  4. Proficiency in using relevant technology and software to support customer interactions
  5. Flexibility and adaptability to work in a dynamic, fast-paced environment
  6. A positive, friendly and customer-centric attitude
  7. Willingness to learn and grow within the organisation

What we offer

At Atoz-Rachel Motorcycle parts supply, we value our employees and strive to create a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits to support your personal and professional development, including:

  1. Flexible work-from-home options
  2. Comprehensive health and wellness programs
  3. Opportunities for career advancement and skill development
  4. Collaborative and inclusive team culture
  5. Employee recognition and rewards

About us

Atoz-Rachel Motorcycle parts supply is a leading provider of high-quality motorcycle parts and accessories, serving a diverse customer base across the region. With a reputation for excellence and a commitment to innovation, we are dedicated to delivering exceptional products and unparalleled customer service. Join our team and be a part of our continued success story.

Apply now to become our next Fintect Account (Open For newbies) and contribute to our mission of providing top-notch customer support.