Track and Trace Assistant

7 days ago

Makati City, National Capital Region, Philippines Lean Solutions Group Full time ₱400,000 - ₱600,000 per year

Lean Solutions Group is seeking a detail-oriented and experienced Logistics Track and Trace Coordinator to support our growing logistics division. This role is critical to ensuring that international and domestic shipments are handled with accuracy, efficiency, and compliance. The specialist will be responsible for end-to-end coordination, from booking and documentation to tracking and final delivery. You will act as the main point of contact between agents, carriers, and internal teams, ensuring each shipment is completed on time, within budget, and to client specifications.

This position requires strong communication skills, an in-depth understanding of freight processes (LCL, FCL, Air), and the ability to manage a high volume of tasks in a time-sensitive environment.

Key Responsibilities

  • Monitor and manage booking requests and shipment instructions from clients and overseas agents.
  • Review and extract shipment data, validate booking details, and coordinate space with carriers.
  • Create and manage bookings in the Transportation Management System.
  • Accurately calculate shipping costs using CBM, weight, or flat container rates based on shipment type.
  • Coordinate pre-alert documentation including commercial invoices, packing lists, and Bills of Lading.
  • Communicate schedules, booking confirmations, and shipping instructions with all relevant parties.
  • Track cargo status via carrier platforms and proactively communicate ETAs or delays.
  • Maintain all shipment documentation organized.
  • Collaborate with internal departments such as pricing, documentation, and finance to ensure operational continuity.
  • Handle customer communications regarding booking changes, delivery updates, and document requests.
  • Ensure every shipment meets Risen's service standards and client-specific compliance requirements.

Qualifications

  • Experience in freight forwarding, logistics coordination, or a related role.
  • Solid knowledge of international shipping regulations, Incoterms, and cargo documentation.
  • Proficient in using logistics systems (TMS platforms).
  • Strong written and verbal communication skills.
  • Meticulous attention to detail and ability to manage deadlines in a fast-paced environment.
  • Experience working with LCL, FCL, and air freight operations.
  • High level of organization and follow-through.

Preferred Qualifications

  • Familiarity with both import and export procedures.
  • Previous experience working with high-volume clients or enterprise accounts.
  • Bilingual proficiency is a must.

  • Track and Trace Coordinator

    7 days ago

    Makati City, National Capital Region, Philippines LSG Makati, PH Full time ₱1,200,000 - ₱2,400,000 per year

    Job descriptionLean Solutions Group is seeking a detail-oriented and experienced Logistics Track and Trace Coordinator to support our growing logistics division. This role is critical to ensuring that international and domestic shipments are handled with accuracy, efficiency, and compliance. The specialist will be responsible for end-to-end coordination,...

  • Skip Tracing Officer

    1 day ago

    Makati City, National Capital Region, Philippines Security Bank Corporation Full time ₱1,200,000 - ₱2,400,000 per year

    About The RoleAs aSkips Officer, you will be responsible for verifying existing and probing new contact information of clients. The purpose of this role is to locate delinquent clients whose whereabouts or contact information is unknown and perform collections actions on any successfully traced clients.How You'll ContributeVerify all existing contact...

  • Skip Tracing Staff

    2 weeks ago

    Makati City, National Capital Region, Philippines Sumisho Motor Finance Corporation Full time ₱400,000 - ₱600,000 per year

    Qualifications:Candidate must possess at least 2year Vocational Course or Bachelor's/College Degree in any field.With at least 6months to 1-year relevant experience as Tele-Collector, Skip Tracing and Handling Delinquent Accounts.Amenable to report in Head Office-Paseo de Roxas Makati.Job description:-Recover and collect accounts receivables and/or other...

  • Executive Assistant

    2 weeks ago

    Makati City, National Capital Region, Philippines Assistant Launch Full time ₱40,000 - ₱80,000 per year

    Join our growing team of Executive AssistantsAt Assistant Launch, we're all about changing how people see the Executive Assistant role. Our goal is to help business leaders worldwide grow and innovate, side by side. When you join us, you're not just another employee – you're a key part of the team, building your career and making a real impact every step...

  • Executive Assistant

    2 weeks ago

    Makati City, National Capital Region, Philippines Wing Assistant Full time ₱900,000 - ₱1,200,000 per year

    Position Overview:We are seeking a highly organized and proactive Executive Assistant to provide comprehensive support to both our Director and Chief Operating Officer (COO). This role requires an individual who can effectively assist with personal, professional (team and task management), and business goals (client operations) while maintaining the highest...

  • Executive Assistant to the Director and COO

    2 weeks ago

    Makati City, National Capital Region, Philippines Wing Assistant Full time ₱1,500,000 - ₱2,500,000 per year

    Key Responsibilities Maintain and organize calendars for both executives, scheduling meetings and appointments while coordinating with various stakeholdersServe as the primary point of contact for internal and external communications, managing emails and phone calls on behalf of the executivesArrange and plan comprehensive travel itineraries, including...

  • Tracking Coordinator

    7 days ago

    Makati City, National Capital Region, Philippines PharmaLex Full time ₱40,000 - ₱60,000 per year

    Arbour Group is looking for a Tracking Coordinator to join their client's organization, a leading elevator and escalator consulting and inspection firm in the U.S. The Project/Tracking Coordinator provides essential support to consultants and project managers throughout project lifecycles. This role is responsible for administrative and coordination...

  • Tracking Coordinator

    7 days ago

    Makati City, National Capital Region, Philippines PharmaLex Full time ₱25,000 - ₱50,000 per year

    Arbour Group is looking for a Tracking Coordinator to join their client's organization, a leading elevator and escalator consulting and inspection firm in the U.S. The Project/Tracking Coordinator provides essential support to consultants and project managers throughout project lifecycles. This role is responsible for administrative and coordination tasks,...

  • Tracking Coordinator

    5 days ago

    Makati City, National Capital Region, Philippines PharmaLex Full time ₱250,000 - ₱450,000 per year

    Arbour Group is looking for a Tracking Coordinator to join their client's organization, a leading elevator and escalator consulting and inspection firm in the U.S. The Project/Tracking Coordinator provides essential support to consultants and project managers throughout project lifecycles. This role is responsible for administrative and coordination...

  • Project/Tracking Coordinator

    7 days ago

    Makati City, National Capital Region, Philippines PharmaLex Full time ₱30,000 - ₱60,000 per year

    Arbour Group is looking for a Project/Tracking Coordinator to join their client's organization, a leading elevator and escalator consulting and inspection firm in the U.S. The Project/Tracking Coordinator provides essential support to consultants and project managers throughout project lifecycles. This role is responsible for administrative and...