atm technician

Job description:

Responsible for corrective and preventive maintenance of Automated Teller Machine (ATM) and/or any related activities. Provides on-site support including repair, maintenance, and parts replacement services.

Duties and Responsibilities:

• Repairs device and/or parts
• Installs and/or replace parts
• Loads and/or upgrade software
• Troubleshoots onsite and provides root cause analysis to customer/s
• Does preventive maintenance
• Trains/guides bank staff and officers for First Line Maintenance
• Maintains/follows the Service Level Agreement as defined in the Customer's Contract
• Handles customer complaints professionally
• Coordinates with immediate supervisor for any concerns/issues that may arise during corrective/preventive maintenance activities

Qualifications:

• College Graduate or
• At least 2nd-year College level or
• Graduate of Computer Related Course
• Willing to undergo a 2-month training in the Head Office - Bagong Ilog, Pasig City
• Availability to start as soon as possible

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Company events
• Health insurance
• Opportunities for promotion
• Paid training

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary
• Overtime pay

Work Location: In person