techinician - rma
2 weeks ago
Marikina City, National Capital Region, Philippines
WAREHOUSEDAD INC
Full time
Job Summary:
We are seeking a skilled and customer-oriented Technician with a strong background in sales to join our team. The ideal candidate is a TESDA NC II certificate holder with hands-on technical experience and the ability to assist in promoting and selling products/services. This role requires a combination of technical troubleshooting, installation, maintenance, and customer service with a sales-oriented mindset.
Key Responsibilities:
- Perform installation, maintenance, and repair of [pc, laptops, equipment/machinery/products] as needed.
- Diagnose technical issues and provide appropriate solutions in a timely and professional manner.
- Support sales team by providing technical expertise during client presentations or product demos.
- Recommend products or services based on client needs and technical compatibility.
- Prepare service reports, documentation, and inventory logs.
- Assist in after-sales support and address client concerns or follow-ups.
- Conduct product orientations or training for clients when necessary.
- Stay updated on product developments and industry trends.
Qualifications:
- TESDA NC II Certification in [e.g., Electrical Installation and Maintenance, Electronics, HVAC, etc.]
- Graduate of a technical-vocational course or at least 2 years in a related technical field.
- Proven experience as a technician or similar role.
- Basic knowledge of sales techniques or customer handling is an advantage.
- Strong interpersonal and communication skills.
- Ability to read and interpret technical manuals and diagrams.
- Willingness to travel or be assigned in fieldwork as needed.
- Computer-literate (MS Office, reporting tools, etc.)
- Can start ASAP
- Amenable to working in Marikina
Preferred Qualifications (Optional but Advantageous):
- Experience in both technical servicing and direct customer engagement.
- Background in retail, electronics, appliances, or industrial equipment sales.
- Possession of a valid driver's license.
Working Conditions:
- May involve fieldwork, client site visits, or working in different environmental conditions.
- Overtime or weekend work may be required depending on client or project needs.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php Php695.00 per day
Benefits:
- Company Christmas gift
- Employee discount
- On-site parking
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Work Location: In person