roving csa

2 days ago

Cebu City, Central Visayas, Philippines Value Care Health Systems, Inc Full time

Be part of our growing TEAM

We are looking for goal-oriented individuals to fill in the Roving Customer Service Associate Role.

JOB DESCRIPTION

Accurately and promptly answers all inquiries and concerns of all clients in their assigned area regarding their healthcare coverage with effective utilization management.
Manages utilization by thorough probing of medical history and status of members, redirecting them to cost-efficient providers as necessary, scrutinizing hospital billing statements, and properly advising them before issuing approval codes for the appropriate laboratory/ diagnostics requests.
Thoroughly attends to member's inquiries and concerns and extends professional and courteous customer service assistance to all clients and providers
Conducts regular visits to accredited hospitals, clinics and other accredited health facilities as conditions would permit.

QUALIFICATIONS:

Candidate must possess at least Bachelor's/College Degree in Nursing or any medical related course. Business courses are also accepted.
Must have good communication and interpersonal skills.
Ability to multi-task while working under minimal supervision.
Computer literate with proficiency in MS Office using MS Word and MS Excel.
Willing to be assigned to different clinics/hospitals within Cebu.
Mondays-Fridays, 8am-5pm and Saturdays, 8-5PM

VALUE CARE HEALTH SYSTEMS, INC. offers a meaningful experience to every employee from day 1 of their journey with the company.

Job Types: Full-time, Permanent

Education:

Experience:

Language:

Work Location: In person