Credit Controller

Requisition Number: 102325

Credit Controller

Location: This is a hybrid opportunity in our Ortigas Center, Pasig city site.

Insight at a Glance

• 14,000+ engaged teammates globally
• Certified GPTW (Great Place to Work)
• 20 on Fortune's World's Best Workplaces list
  
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As a Credit Controller - Fixed Term, you will contribute in a positive manner to APAC Cash flow, by performing end to end Accounts Receivables activities (in various sub-processes such as Credit risk analysis/assessment, Collections (including pre-legal activities), Dispute Management (Identification and Resolution), Cash applications (as needed), Customer on-boarding, Invoice Distribution, Customer portfolio reconciliations) in APAC Region is responsible for reconciling client renewal contract data and preparing proactive renewal quotes. Along the way, you will get to:

• Actively support Team Leader with payment behaviour analysis and AR reporting for Sales/Business calls
• Act as back up for AR Team Leader as escalation point, and decide the best course of actions for resolving the escalated cases;
• Be accountable for managing a more complex customer portfolio (this means variety of structures, requirements, payment methods, volume)
• While interacting with customers, determine the root cause of late payments, and connect with colleagues from upstream processes (such as procurement, client services) to advice the best corrective actions to resolve the issue;
• Interpret data from system, to identify payment patterns/behaviour for customers, and then apply the findings to influence customers to pay in line with key/critical timelines and business goals (i.e. influence customers to pay before due date, when cash flow is low)
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we're looking for

• Good to have SAP experience, especially in Accounts Receivable modules
• Minimum 3 years' experience in similar roles in Accounts Receivable
• Excellent communication skills, both written and verbal, with a focus on providing clarity to customers about the Debt situation and ability to influence customers to pay in line with agreed payment terms
• Tact, diplomacy, and assertiveness in applying policy.
• Command of the English language
• Build positive and progressive relationships with other functional units within the company and build appropriate relationships across internal departments.
• Attention to detail and accuracy with numbers essential.
• Managing Complexity and multitasking
• Excellent analytical, problem solving and prioritisation skills.
• Excellent time management and strong organisational skills
• Excellent communication, negotiation and relationship management skills

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

About Insight

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at

• Founded in 1988 in Tempe, Arizona
• 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions for organizations across the globe
• $8.3 billion in revenue in 2020
• Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
• 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
• Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work

Today's talent leads tomorrow's success. Learn about careers at Insight:

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.