Front Desk Receptionist

1 week ago


Western Bicutan P, Philippines The Bloc Full time

Pay: ₱18, ₱20,000.00 per month

Position: Receptionist

Location: THE BLOC Salon

Full-Time | On-site

The BLOC by Junie Sierra & Co. is a salon looking for a highly organized and experienced Receptionist to be the front face of our brand. This role requires someone who is confident, customer-oriented, and capable of handling both administrative and client-related tasks in a fast-paced salon environment.

Job Summary

The Receptionist will be responsible for managing the salon's front desk operations—from greeting clients to handling bookings and coordinating with stylists. This role is essential in ensuring smooth daily operations and delivering an exceptional customer experience.

Key Responsibilities

Front Desk Management

  • Greet clients warmly and assist them upon arrival
  • Maintain a clean, professional, and welcoming reception area
  • Handle check-ins, check-outs, and assist clients with inquiries

Booking &* AppointmentCoordination*

  • Manage daily bookings through phone, messages, and walk-ins
  • Maintain an updated and accurate appointment calendar
  • Coordinate client assignments with stylists and ensure timely service flow

Customer Service

  • Provide clear information on services, pricing, and promotions
  • Address client concerns or complaints in a professional and calm manner
  • Upsell treatments, packages, and products when appropriate
  • Administrative Support
  • Process payments accurately (cash, card, e-wallets)
  • Monitor inventory for retail products and front-desk supplies
  • Prepare daily reports related to bookings, sales, and client traffic
  • Assist management with tasks related to operations and documentation

Qualifications (Experience Required)

  • At least 1–2 years of experience as a receptionist, front desk staff, or customer service role (preferably in a salon, spa, clinic, hospitality environment or any related jobs)
  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Comfortable using booking systems, spreadsheets, or POS applications
  • Professional appearance and demeanor
  • Ability to remain calm and efficient during busy periods
  • Strong customer service mindset

What We Offer

  • A supportive and collaborative team environment
  • Opportunities for growth within salon operations or management
  • Training on salon services and systems
  • Competitive salary and incentives

Benefits:

  • Mandatory government benefits(SSS, Philhealth, 13th Month pay, etc.)
  • Opportunities for promotion
  • Paid training
  • Pay raise

Work Location: In person

Can start immediately.

Job Type: Full-time

Pay: Php18, Php21,000.00 per day

Benefits:

  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person



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