DG Crew

Job Summary and Description

The DG Crew Member is a versatile role designed to meet the operational needs of the business. This position involves rotating responsibilities across three key stations: Cashiers, Dispatch, and Kitchen, The DG Crew ensure smooth daily operations and maintain a high standard of customer service, and adheres to company policies and procedures. This role is non-managerial and non-supervisory, focusing on hands-on support within the team.

Key Responsibilities:

Cashier Station:

• Greet customers warmly and take orders efficiently.
• Process payment accurately using the cash register and manage cash transactions securely.
• Ensure the integrity of the cash register by accounting for all transactions and preventing losses.
• Maintain a clean, organized, and well-stocked cashier station.
• Upsell menu items, enhancing their dining experience.
• Provide exceptional customer service, address customer inquiries, and resolve issues promptly.

Dispatch Station:

• Coordinate with kitchen staff to ensure timely and accurate preparation of orders.
• Package takeout orders efficiently, ensuring that all items are included and properly labeled.
• Verify delivery orders for accuracy and communicate with delivery drivers to ensure proper handoff.
• Maintained a clean and organized dispatch area, ready for the next order cycle.
• handle custom interactions related to takeout and delivery, ensuring a positive experience.

Kitchen Station:

• Assist kitchen lead with preparation, following established recipes and procedures.
• Prepare ingredients and manage inventory to ensure efficient kitchen operations.
• Maintain a clean a sanitary kitchen environment, adhering to food safety regulations.
• Monitor food quality and preparations, ensuring all dishes meet safety regulations.
• Accurately account for all ingredients used in preparation
• Support the kitchen team in maintaining productivity during peak hours.

Rotation Schedule:

• The DG Crew Members will rotate between the cashiers, Dispatch, and Kitchen stations as scheduled by the team leader/ supervisor/ Store Manager.
• The rotation schedule is designed to ensure that all crew members are proficient in each station and can adapt to varying operational needs.
• Any Changes to the rotation schedule should be communicated to the immediate supervisor for approval.

Job Types: Full-time, Fresh graduate

Pay: From Php12,000.00 per month

Benefits:

• Company events
• Employee discount
• Flexible schedule
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Application Question(s):

• Our store operations are 24/7. Are you willing to be assigned any shift of the day?

Experience:

• Food service: 1 year (Preferred)

Location:

• Cagayan de Oro (Required)

Work Location: In person