House Manager

The House Manager ensures the smooth, hotel like operation of a private household, mirroring the service standards of a luxury hotel. This individual will oversee daily household operations, lead and train staff, and provide exceptional, personalized service to the principal(s) and their guests.

This role suits a seasoned hospitality professional — ideally a current or former Resident Manager, Guest Relations Manager, Service Manager — who thrives in a refined, service-oriented environment requiring discretion, organization, and proactive leadership.

Household Operations & Leadership

• Oversee all aspects of household operations including F&B services, housekeeping, maintenance, culinary services, security, and logistics.
• Supervise, mentor, and schedule household staff (housekeepers, chefs, drivers, nanny etc.) to ensure service excellence and consistency.
• Manage household budgets, vendor contracts, and petty cash in coordination with Senior Executive Assistants.
• Oversee property maintenance, liaising with contractors and service providers to ensure timely and high-quality work.

Butler & Guest Services

• Deliver refined table service and beverage presentation aligned with hospitality standards.
• Greet and attend to principals and guests with polished discretion, ensuring their comfort and satisfaction.
• Manage wardrobe organization, packing/unpacking, and care for garments and accessories.
• Handle personal errands, shopping, and reservations with the utmost efficiency and confidentiality.

Event & Experience Management

• Plan, organize, and execute private events, dinners, and social gatherings with meticulous attention to detail.
• Coordinate with external vendors — caterers, florists, event planners — to ensure seamless experiences.
• Anticipate guest needs and preferences, ensuring every occasion reflects the principal's standards and style.

Administration & Coordination

• Maintain detailed household manuals, staff rosters, inventory systems, and vendor directories.
• Coordinate internal and external communications with professionalism and discretion.
• Ensure inventory and supplies are consistently stocked and equipment remains in optimal condition.

Security, Privacy & Travel

• Manage household security protocols and oversee access control and surveillance systems.
• Uphold absolute confidentiality regarding the principal(s), guests, and household matters.
• Coordinate complex travel itineraries, including flights, accommodations, and ground transport.
• Prepare residences or hotel suites for arrival, ensuring comfort and familiarity in every location.
• Accompany the principal(s) on select trips to provide in-person assistance.

Training & Service Excellence

• Develop and implement service training programs for household staff to ensure five-star standards across all operations.
• Conduct ongoing coaching on etiquette, communication, formal service, and safety compliance.
• Foster a culture of excellence, teamwork, and continuous improvement.

Candidate Profile

• Background in luxury hotels, private estates, or hospitality operations.
• Experience managing diverse service teams and high-profile clientele.
• Polished, discreet, and adaptable with impeccable attention to detail.
• Strong financial acumen, organization, and leadership skills.
• Willingness to accommodate flexible hours.
• Relocate to Boracay Island

Attractive Package

• Competitive salary commensurate with experience and background.
• Accommodation provided or housing allowance.
• Communication and Gadgets provided
• Health insurance and annual leave entitlement.
• Performance-based bonuses and annual appraisal reviews.
• Travel opportunities accompanying the principal(s) domestically and internationally.
• Relocation assistance for the right candidate.

Job Type: Full-time

Pay: Php40, Php60,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Staff meals provided

Work Location: In person