CSR - virtual process - 1 day process

6 days ago

Apas Cebu, Philippines CORPORATE VISIONS INC Full time ₱150,000 - ₱250,000 per year

About the role

We are seeking a dedicated and accomplished Customer Service Representative (CSR) to join our dynamic team at Corporate Visions Inc. in Apas, Cebu City. In this full-time position, you will be responsible for providing exceptional virtual customer service and support to our valued clients. The role offers the flexibility of a 1-day process, allowing you to contribute your expertise efficiently and effectively.

What you'll be doing

  • Responding to inbound customer inquiries and requests via phone, email, and other communication channels
  • Providing timely and accurate information to customers, resolving their issues, and ensuring high levels of customer satisfaction
  • Documenting customer interactions and maintaining detailed records of all communications
  • Identifying opportunities to improve customer service processes and procedures
  • Collaborating with cross-functional teams to enhance the overall customer experience
  • Adhering to all company policies, procedures, and quality standards

What we're looking for

  • Proven experience in a customer service role, preferably in a call centre or virtual environment
  • Excellent communication and interpersonal skills, with the ability to effectively engage with customers from diverse backgrounds
  • Strong problem-solving and critical-thinking skills, with the ability to quickly identify and resolve customer issues
  • Proficient in using computer systems and various customer service software applications
  • Demonstrated attention to detail and a commitment to delivering high-quality work
  • Ability to work independently and as part of a team in a fast-paced environment

What we offer

At Corporate Visions Inc., we value our employees and are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

  • Comprehensive health and wellness package
  • Generous paid time off and holiday leave
  • Opportunities for professional development and career advancement
  • Collaborative and inclusive company culture
  • Employee recognition and rewards programs

About us

Corporate Visions Inc. is a leading provider of customer service solutions, offering a wide range of services to businesses across various industries. Our mission is to empower our clients to deliver exceptional customer experiences, driving loyalty and growth. With a talented and dedicated team, we are committed to continuously innovating and improving our services to meet the evolving needs of our clients.

If you are passionate about customer service and eager to join a dynamic and forward-thinking organisation, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to submit your application and take the first step towards a rewarding career with Corporate Visions Inc.

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