Hotel Supervisor

A hotel supervisor manages the daily operations of a hotel, including staff, reservations, and customer service. They are responsible for ensuring that the hotel runs smoothly and that guests have a memorable stay.

Responsibilities

• Assisting the Hotel Manager in overseeing the whole Hotel operations and personnel including receptionists, kitchen staff, and office employees.
• Assisting in monitoring employee performance and conduct regular evaluations to help improve customer service.
• Welcome and register guests once they arrive.
• Resolve issues regarding hotel services, amenities, and policies.
• Organize activities and assign responsibilities to employees to ensure productivity.
• Create and apply a marketing strategy to promote the hotel's services and amenities.
• Coordinate with external parties including suppliers, travel agencies, and conference planners.
• Assist in evaluating hotel performance and ensure compliance with health and safety rules.
• Assisting in partaking in financial activities including establishing room rates, setting budgets, and assigning funds to departments.
• Ensures that the policies of the establishment are strictly complied within the branch.

Qualifications

• Bachelor's degree in hospitality, business administration, or relevant field.
• A minimum of three (3) years' experience in hotel management or a similar role.
• Strong understanding of hotel management best practices and data entry software.
• Outstanding interpersonal communication and customer service skills.
• Exceptional leadership abilities with great attention to detail.

Job Type: Full-time

Pay: Php18,000.00 per month

Benefits:

• Company events
• Employee discount
• Free parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person