Sr Manager Process Improvement

Role: Sr Manager Process Improvement (Service Excellence)Account: Telco and MediaLocation: CLARKWork Set-up: OnsiteWork Schedule: FlexibleStart Date: ASAPSalary: 180,000 base pay + 20,650 allowance with sign on bonusQualifications:LSS Greenbelt Certified- minimumExperience in managing Telco and Media accountsProcess Improvement experience in BPO Setup is...

Reports to: Senior DirectorWork set up: Work Onsite/HybridWork location: Clark, PampangaWork schedule: early night shift to night shift (weekends off)Target start date: before end of NovemberSalary and Benefits:All in Package:180k maximumPerformance incentive - quarterlyRelocation assistance - will be discussed during the interviewMinimum...

Service Excellence Leaders in this role get to:Drive Platinum Standard in Performance - Site / Program related to revenue improvement thru bonus maximization, productivity improvement and efficiency improvementLead Transformation projects (Digitization / Transformation) in the site/program working closely with the Geo Lead and the Functional LeadsLead...

At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of forward-thinking and strategic-thinking individuals and we are looking to add a Sr. Recruitment Manager who will establish and execute recruiting strategies that would establish Sutherland as an employer...

Responsibilities:Drive Team Efficiency & Client Growth – Collaborate with teams to improve efficiency metrics, enhance customer lifetime value, and support business growth through impactful projects.Improve Service Delivery Performance – Assist in achieving top-tier client metrics (Platinum Standards) through gap analysis and continuous improvement...

Sr. Learning Management System Administrator (Temporary)Your potential has a place here with TTEC's award-winning employment experience. As a Senior Learning Management System Administrator (Temporary) working remotely in The Philippines, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and...

Company Description Sutherland is seeking an organized and goal-oriented person to join us as an Operations Manager- Banking and Financial Services. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job...

Company Description Sutherland is seeking an organized and goal-oriented person to join us as an Operations Manager/Sr Manager - Collections. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job...

Company Description Sutherland is seeking an organized and goal-oriented person to join us as an Operations Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description Responsibilities:1....

1 to 2 years experience of Process Engineering Problem Solving and process design Process productivity monitoring & improvement, quality monitoring & improvement All documentation & report generation All offline General Process (SOP) improvement Control & documentation