Sr Manager Process Improvement

2 weeks ago


San Fernando, Central Luzon, Philippines Gratitude Full time
/ Requirements

Role: Sr Manager Process Improvement (Service Excellence)

Account: Telco and Media

Location: CLARK

Work Set-up: Onsite

Work Schedule: Flexible

Start Date: ASAP

Salary: 180,000 base pay + 20,650 allowance with sign on bonus

Qualifications: LSS Greenbelt Certified- minimum Experience in managing Telco and Media accounts Process Improvement experience in BPO Setup is required At least 5 years' experience in a Process Improvement capacity Minimum tenure of at least 2 years in last 2 organizations Completed GB projects for KPI Improvement such as CSAT, AHT etc. Must be at least an incumbent Manager or current Sr. Manager

Job Type: Full-time

Pay: Php170, Php180,000.00 per month

Benefits:

  • Opportunities for promotion

Work Location: In person



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