Sr Manager Process Improvement
14 hours ago
Role: Sr Manager Process Improvement (Service Excellence)
Account: Telco and Media
Location: CLARK
Work Set-up: Onsite
Work Schedule: Flexible
Start Date: ASAP
Salary: 180,000 base pay + 20,650 allowance with sign on bonus
Qualifications: LSS Greenbelt Certified- minimum Experience in managing Telco and Media accounts Process Improvement experience in BPO Setup is required At least 5 years' experience in a Process Improvement capacity Minimum tenure of at least 2 years in last 2 organizations Completed GB projects for KPI Improvement such as CSAT, AHT etc. Must be at least an incumbent Manager or current Sr. Manager
Job Type: Full-time
Pay: Php170, Php180,000.00 per month
Benefits:
- Opportunities for promotion
Work Location: In person
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