Senior Consultant, Digital Services Engineer

7 days ago

Taguig, National Capital Region, Philippines Northern Operating Services Asia Inc. Full time ₱1,200,000 - ₱2,400,000 per year

Major Duties:


• Manages the increasing amount of data metrics and analyze out clients behavioral data focusing on how we and our clients use the data effectively and outcomes

• Structures large data sets to find usable information, trends and patterns to solve business problems

• Performs extensive data analysis including data profiling and data analytics (Diagnostic, Descriptive, Predictive, and Prescriptive)

• Process engineering, works closely with business and technology partners to analyze and document data and analytics requirements for Digital Service solutions

• Collaborates with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel in Digital Services

• Works with the Technology Servicing and Solution Delivery to understand current digital service landscape and help build business strategies

• Efficiently tracks queries for timely resolution ad ensure all issues are managed through to closure

• Performs trend analysis to identify and work with upstream partners such to review opportunities for product development or changes to process and controls

• Proactively determines client needs or issues by asking insightful questions and conducting regular client engagement with the objective of developing relationship with clients

• Operates under minimal supervision but within a global team

• Solves complex problems

• Takes a new perspective on existing solutions

• Exercises judgment based on the analysis of multiple sources of information

• Impacts a range of customer, operational, project or service activities within own team and other related teams

• Works within broad guidelines and policies

Knowledge:


• Technically competent with data analytic tool sets including Google Analytics, Power BI and Alteryx

• Demonstrates excellent analytical, consultative, communication and judgment skills

• Strong collaboration skills with client and partner areas especially in large and/complex projects to deliver solutions to the client

• Strong communication and client servicing skills

• Display strong presentation skills to key stakeholders (both internal and external)

• The role has the potential to be client-facing in the future operating model

• Display strong project management, critical thinking and strategic thinking skills to lead or provide input into long term strategy of Data Analytics group

• Has a data-driven analytical mindset

• Confident, well-balanced, fast learner, resilient and approachable

• Exceptional self-starting skills with keen attention to detail

• Problem solver and results oriented

• Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines

• Applies best practices and how own area integrates with others

• Is aware of the competition and the factors that differentiate them in the market

• Explains difficult or sensitive information; works to build consensus

Experience:


• Degree preferred in relevant subject e.g. Analytics, Financial, Economics, Mathematics

• Preferably with relevant experience asset servicing

• 5 -7 years of relevant experience

• Acts as a resource for colleagues with less experience

• May lead small projects with manageable risks and resource requirements

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