Security Operations Center Analyst

Job Description:

As a 
SOC Analyst Level 1

at Intelligent Technical Solutions, you will be the first line of defense in monitoring, analyzing, and responding to security threats. This position requires a hands-on approach to security operations, incident response, and threat detection. You will work closely with SOC leadership to ensure that security events are appropriately identified, escalated, and resolved. 

Job Responsibilities:

• Monitor security alerts from various security tools (SIEM, MDR, IDS/IPS, etc.) and analyze potential threats.
• Triage security incidents, categorize alerts, and escalate as necessary.
• Assist in incident response efforts, including investigation and containment of threats.
• Conduct initial forensic analysis on logs and endpoint events to identify malicious activity.
• Maintain up-to-date documentation on security events, playbooks, and escalation procedures.
• Collaborate with other SOC team members to improve threat detection and response capabilities.
• Work with clients to remediate issues such as business email compromise, malware, unexpected software, etc.
• Provide support to IT teams in the application of security policies and best practices.
• Assist in vulnerability management and patching efforts by identifying and reporting risks.
• Continuously improve security processes by researching new threats and vulnerabilities.

Job Qualifications:

• 1+ years of experience in a SOC, cybersecurity, or IT security-related role.
• Fundamental understanding of cybersecurity principles, networking, and operating systems.
• Experience with security tools such as SIEM, endpoint detection and response (EDR), firewall logs, and intrusion detection systems (IDS).
• Basic knowledge of threat intelligence, malware analysis, and attack methodologies.
• Strong problem-solving and analytical skills.
• Ability to follow standard operating procedures and incident response guidelines.
• Effective communication skills, both written and verbal.
• Understanding of Windows, Mac, and Linux operating systems.
• Understanding of Microsoft Entra, Microsoft Azure, and Google Workspace.
• Ability to work in a fast-paced, team-oriented environment.
• Must hold CompTIA Security+ and CompTIA Network+ or equivalent.
• Bachelors in Cybersecurity or Information Technology, CompTIA CySA+, or equivalent is a plus but not required.

Job KPIs:

• Alert Handling Time: Efficiency in analyzing and escalating security alerts.
• Incident Response Time: Speed and accuracy in responding to security incidents.
• False Positive Rate: Ability to distinguish real threats from false positives.
• Documentation Accuracy: Quality and completeness of incident reports.
• Collaboration Effectiveness: Contribution to team discussions, investigations, and process improvements.
• Security Awareness Contribution: Participation in security training and threat research.

Job Requirements:

• A home office set up that meets the following:
• Computer: A working computer with a minimum of 8GB RAM and one of the following:
• Windows 11 with an Intel i5 or i7 (8th generation or newer), or
• AMD Ryzen 5 or series or newer), or
• macOS 12 or newer.
• Internet: Stable internet connection with at least 5 Mbps download and upload speeds.
• Audio Equipment: A quality headset with a noise-cancellation feature for meetings.
• Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.
• Webcam: An HD webcam for video calls.
• 2nd Monitor
• UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
• A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
• Excellent command of the English language both spoken and written
• Able to work full time 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday)
• Able to pass our online behavior and cognitive assessments.
• Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
• Able to provide NBI Clearance (for PH applicants).

Compensation:

Pay rate starts at 
Php 56,600.00

and may vary by experience and location.

Benefits:

• Comprehensive Health Plans / HMO (Employee & Dependent/s)
• Life Insurance
• Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
• Paid Time Off (starts at 15 days per year)
• Maternity/Paternity Leave
• Paid US Holiday
• Night Shift Bonus
• Salary Advancement/Loan
• Health & Wellness Program
• Company-paid training and certification