Lead, Revenue Assurance

Your potential has a place here with TTEC's award-winning employment experience. As a Lead, Revenue Assurance working remotely in Manila, Philippines, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in The Philippines says it all

What You'll Do
This position is for individual contributors assigned with handling complex accounts and spearheading small to bigger projects for the team. They have an expert knowledge of contracts, gathering reporting data, excellent data analysis, validating information and applying appropriate accounting treatment to these transactions.

You'll report to Manager, Revenue Assurance.

During a Typical Day, You'll

• In charge with the end-to-end launch process of selected new accounts / expansions and migrations in partnership with the Billing and Collections until transition to assigned analyst.
• Oversees the revenue recognition processes for accounts assigned to managed team, if any.
• Manages recording and reconciliation of revenue, reserves and revenue deferrals based on Revenue Recognition Policies.
• Ensures an accurate and timely monthly, quarterly and year end close. Monitors status of monthend activities and provides updates during MEC Status Meetings.
• Manages and analyzes accrual recordings vis-à-vis revenue forecasts and provides inputs during Revenue to Forecast Calls with FP&A Team.
• Manages contract repository and implements Change Management.
• Lead various process improvement projects related to revenue assurance and data accuracy.
• Maintaining process documentation and compliance with those processes.
• Developing accrual templates for new clients, reviewing contracts, identifying the source of billing elements, and establishing effective monthly processes.
• Communicating with Operations/Client Executive regarding revenue recognition requirements.
• May lead a small number of analysts, managing admin tasks for the team handled.

What You Bring To The Role

• BS/BA degree, Finance or Accounting
• Experience managing teams
• Understanding of US GAAP revenue recognition (ASC 605)
• Good organizational, analytical, and communication skills
• 4+ years experience dealing with invoicing, finance, or accounting process
• Public accounting experience preferred
• CPA, or eligible to sit for CPA exams, preferred
• Knowledge of Oracle R12 and Oracle Projects a plus
• Intermediate/Advanced knowledge of Microsoft Excel and other MS Office applications

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit for more information.

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Primary Location
PH-Central Luzon-Pampanga

Other Locations
Philippines