Front End Supervisor

5 days ago

Pulong Santa Cruz, Calabarzon, Philippines Waltemart Supermarket Inc. Full time $40,000 - $60,000 per year

Job Summary

The Front-End Supervisor is responsible for overseeing all front-end operations, ensuring efficient, courteous, and reliable service to customers. This role ensures that customer service standards are consistently met while maintaining operational control, cost efficiency, and database integrity.

Key Responsibilities

1. Customer Service Management

Ensure checkout operations consistently meet company service standards by maintaining a high level of customer satisfaction.

2. Operational Controls

Enforce control procedures and standard operating processes across all front-end activities to ensure compliance and efficiency.

3. Asset Accountability

Manage and safeguard all front-end assets including cash registers, POS systems, and related equipment.

4. Cost Management

Monitor and control front-end expenses such as parking coupons, paper supplies, and other consumables.

5. Database Management

Maintain accurate and up-to-date records and databases relevant to front-end operations.

Qualifications & Experience

  • Bachelor's degree in business administration, Marketing, Sales, Customer Service Management, or related field.
  • At least 1 year of supervisory experience in front-end operations, preferably in retail or food service industries.

Job Type

Full-time

Employee Benefits

  • Company-sponsored Christmas gift
  • Participation in company events
  • Employee discounts
  • Health insurance coverage
  • Paid training and development programs
  • Opportunities for promotion and career growth
  • Regular performance-based pay increases
  • Eligibility for permanent employment upon evaluation

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