Nursing Officer

6 days ago

Manila, National Capital Region, Philippines Aniware Full time ₱1,000,000 - ₱2,500,000 per year

This is a fully remote role open to candidates located anywhere in the Philippines.

About CardioBird

CardioBird is the world's leading veterinary AI-ECG service platform, serving over 1,000 clinics globally. We combine cutting-edge AI technology with veterinary expertise to deliver fast, accurate cardiac diagnostics and monitoring for animals.

Join our mission to revolutionize animal healthcare through innovation

Responsibilities

ECG Data Management:

● Process, analyze, and generate AI-powered ECG reports for veterinary clinics.

● Validate data and report quality to ensure accurate diagnostic and monitoring results.

Customer Support:

● Address customer inquiries and technical support requests via email, chat, or phone.

● Assist internal teams in customer communication

Operational Excellence:

● Meet strict turnaround times for report delivery.

● Collaborate with cross-functional teams (AI, veterinary, marketing and product teams) to improve service quality.

Additional Duties:

● Assist in creating customer communication materials (e.g., FAQs, troubleshooting guides).

● Support supervisors with tasks related to service optimization.

Requirements

Education & Experience:

● Bachelor's degree in Nursing, Medical Technology, or related field with coursework in Physiology; OR Higher

Diploma/Associate Degree + ≥2 years of proven experience as an ECG technician or in a clinical diagnostics role.

Technical Skills:

● Familiarity with ECG signal interpretation (human or veterinary experience accepted).

● Proficiency in digital tools/platforms (training provided for proprietary systems).

Work Schedule:

● Availability to work 21:00–09:00 (Philippine Time), 40 hours per week, including weekends (rotating shifts).

Language & Communication:

● Fluent English (written and spoken); additional languages (e.g., Portuguese, Spanish, Chinese, Korean, Japanese) are a plus.

● Ability to communicate effectively with teammates and explain technical concepts clearly to non-experts.

Preferred Qualifications:

● Experience in a human or veterinary clinic or hospital.

● Pet ownership or strong interest in animal welfare.

Rights

Compensation & Benefits:

● Competitive salary benchmarked against the local market.

● 10 days of annual leave (accrued pro-rata).

Work Environment:

● Flexibility to work remotely from a safe, healthy location of your choice.

Professional Growth:

● Access to ongoing training in AI technology, veterinary medicine, and customer service.

Respect & Inclusion:

● A workplace culture that prioritizes dignity, diversity, and collaboration.

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