Preboarding Partner

1 week ago


Bonifacio Global Metro Manila, Philippines Tenet Global Business Center, Inc. Full time ₱900,000 - ₱1,200,000 per year

The Pre-boarding Partner is responsible for administrative pre-boarding activities for newly hired Tenet employees.

Responsibilities and Duties


• Schedule new hire drug screens and physicals, as needed

• Assist with offer letters and PCNs

• Follow-up, collect and clear pending backgrounds

• Follow-up, collect and clear pending drug screens and physicals

• Navigate the employees through the pre-boarding process

• Maintain accuracy of employee onboarding information (e.g. submission of forms, required trainings)

• Serve as escalation point for employees to resolve any inquiries or identified issues during the onboarding process

• Act as a liaison between employees and Tenet to ensure all new hire requirements are met

• Verify credentials based on organization job description

• Launch new hire paper work

• Maintain hospital orientation rosters

Functional Area Outcomes and Expectations

• Navigate the employee accurately through the pre-boarding process

• Resolve inquiries and escalate complex issues timely within the designated SLA

• Deliver exceptional customer experience, resulting in high customer satisfaction

Knowledge, Skills and Abilities


• Experience in multiple areas of HR, expertise in Recruiting processes

• Experience in working in a shared service organization preferred

• Knowledge of HRIS and ATS systems

• Experience working in teams

• Relationship management experience with customer focus

• Strong problem-solving

• Strong written and verbal communication skills

• Ability to work independently

• Ability to adhere to deadlines

• Ability to interact with all levels of management

• Ability to multi-task large volume on a daily basis

Required and Preferred Qualifications

Required Experience: 1-2 years of experience, 1 years in a HR role

Preferred Experience: 2+ years of experience, 1 year in a HR role pertaining to recruiting or onboarding