associate director: cloud operations management

3 days ago

Makati City, National Capital Region, Philippines Nezda Technologies, Inc. Full time $90,000 - $120,000 per year

Responsibilities include, but are not limited to, the following:

  • Accountability to operate Public Cloud services in a world-class manner, driving high levels of service performance and management applicable to his/her teams.
  • On time in full delivery of new demand for Group, GCI and BU capabilities
  • Management and compliance of Public Cloud technologies to audit standards as part of group cloud operations.
  • Work with the Group Technology Risk to ensure compliance to all security requirements and standards as part of group cloud operations, responsible for delivery onsite Philippines.
  • Identify opportunities to improve, align and synergies business strategic partners and group technology
  • Manage cloud operations team rostering to ensure adequate coverage service hours including afterhours on-call and 24/7 shifts, applicable to teams based in Philippines
  • Act as point of escalation during incidents and other operational activities

Experience:

  • 10+ years relevant experience in Cloud/Platform Management roles, with at least 3 years in a senior role including Cloud Architecture.
  • Excellent understanding and proven experience in Public Cloud implementation, workload migration and management in a multi-site enterprise environment
  • Proven experience plus relevant professional certifications (MS Azure, AWS etc)
  • Practical experience of managing Enterprise Public Cloud Services
  • Life insurance experience within a regional or multinational scope will be an advantage
  • Experience within a decentralized organization, preferably within the Group unit where delivery is through influence rather than direct control
  • Sound understanding of IT operating model design and best practices

Special skills:

  • Ability to demonstrate independent leadership, judgment, and decision making
  • Ability to adjust to multiple and changing priorities, remaining flexible and open
  • Ability to create and maintain cooperative working relationships with internal and external stakeholders of all levels
  • Excellent analytical and communication skills to understand business context; and enquire, counsel, and present solutions in an understandable and simple manner.

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