Accoount Manager

The successful candidate will manage and expand a portfolio of existing NetSuite customers by selling a variety of products or services directly to small and medium-sized accounts. In addition, the candidate will perform crucial account maintenance tasks and formulate upsell strategies to meet and exceed sales targets.

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• Manage and develop business relationships with existing NetSuite SMB customers.

• Perform account maintenance tasks, ensuring a seamless customer experience.

• Work in tandem with solution consultants to conduct annual and quarterly business reviews with customers.

• Expand customer accounts by upselling additional NetSuite modules and services.

• Act as a liaison between customers and other NetSuite departments as needed.

• Build and maintain a robust sales pipeline through campaigns and constant customer engagement.

• Accurately forecast sales on a monthly, quarterly, and annual basis.

• Formulate and execute upsell strategies aligning with organizational objectives.

• Comfortably conduct online meetings and presentations with C-level stakeholders.

Qualifications:

• A minimum of 5 years' sales experience, with at least two years in account management.

• A successful track record in a sales quota-bearing role.

• Experience working with North American customers and an ability to communicate effectively with them.

• Flexibility to work in the North American time-zone.

• Willingness to work in an office setting.

• Self-starter with the ability to work independently with minimal supervision.

• Proven ability to penetrate accounts and meet with stakeholders within these accounts.

• Excellent communication, negotiation, and closing skills.

• Strong sales and marketing skills with basic ERP knowledge or experience selling to the Enterprise Resource Planning space .

• BA/BS degree or equivalent preferred.

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Career Level - IC2