customer service staff

7 days ago

Binangonan, Calabarzon, Philippines Transcendo Solutions Global Inc. Full time
Duties and Responsibilities
  • Handle and address all local client concerns, inquiries, and requests in a professional and timely manner.
  • Process, track, and monitor client orders from receipt to delivery.
  • Coordinate closely with the warehouse, logistics, and project teams to ensure accurate and timely order fulfillment.
  • Maintain organized records of client transactions, project requirements, and communications.
  • Provide after-sales assistance and promptly resolve client issues to ensure customer satisfaction.
  • Coordinate between clients and internal departments for technical specifications, documentation, and delivery schedules.
  • Prepare accurate and competitive quotations based on client requirements and company pricing standards.
  • Contribute to maintaining strong client relationships and upholding Transcendo's commitment to quality and reliability.

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