Enterprise Labeling Analyst

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Job Description

This individual contributor position is part of the Global Enterprise Labeling & Packaging Graphics Operations (ELPGO) team, focusing on the execution and coordination of label creation and modification activities at 3M manufacturing and distribution sites. The role requires a thorough understanding of label data management, adherence to standard procedures, and execution in line with established Service Level Agreements (SLAs). It involves collaboration with internal stakeholders across various 3M entities globally to ensure the timely and accurate delivery of compliant labels. Responsibilities include acquiring expertise in label design and coordination processes, executing tasks across multiple systems, validating data, and initiating new template creation as needed. The position demands effective collaboration with divisions, data providers, and clients to secure timely approvals and task completion within SLA targets, while maintaining accurate request status and metrics. Understanding supporting systems and working with system administrators for enhancements are essential for improving data quality and process efficiency. Additionally, the role requires adherence to legal marking requirements, corporate policies, ethical principles, and ISO/QMS standards, with the ability to escalate issues as necessary.

The Enterprise Labeling Analyst position will be based at the 3M Global Service Center in the Philippines, with reporting responsibilities aligned to this location

Main Responsibilities

1. Acquire expertise in the design and coordination of label creation and modification processes at 3M manufacturing and distribution locations, including understanding procedures, responsibilities, policies, and systems.

2. Execute and coordinate tasks related to label design and implementation across various systems (e.g., SAP, MES, DMT, ELC).

3. Ensure all requests are processed through established procedures, standard work, and related systems (e.g., ITSM, Blue, SharePoint, GMCE).

4. Validate received data and request new template creation when necessary.

5. Conduct test print labels in collaboration with relevant plant functions.

6. Assign task owners and approvers within the system, ensuring timely approval and completion of work.

7. Collaborate with assigned divisions, data providers, and clients, including Marketing, Business, Regulatory Affairs, Customer Service, Legal, R&D, and Quality.

8. Complete assigned tasks within Service Level Agreement (SLA) targets, including ticket resolution and team-controlled actions.

9. Maintain up-to-date request status and actions to accurately reflect metrics or dashboards and prevent data corruption.

10. Acquire comprehensive knowledge of all supporting systems, including Loftware, PLM, MICAW, GMCE, DMT/MES/SAP/ELC, ITSM, and Power BI, following the completion of training.

11. Collaborate with system administrators for system needs or enhancements.

12. Identify opportunities to improve data quality, process efficiency, or reduce cycle time.

13. Escalate issues as necessary.

14. Ensure compliance with national and international laws regarding marking requirements as defined in the Corporate Packaging Policy, and apply 3M Global Shipper Label Policy guidelines.

15. Uphold 3M's ethical principles in daily work.

16. Perform additional tasks as assigned by the Supervisor.

17. Adhere to ISO and Quality Management System (QMS) standards in daily work.

18. Acquire expertise in the design and coordination of label creation and modification processes at 3M manufacturing and distribution locations, including understanding procedures, responsibilities, policies, and systems.

Basic Qualifications

1. Bachelor's degree or equivalent from an accredited university.

2. Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and MS Teams.

3. Strong command of the English language.

4. Excellent organizational and planning skills.

5. High attention to detail.

6. Ability to handle confidential information with discretion.

7. Capable of completing assignments under pressure and within tight deadlines.

8. Strong interpersonal skills, with the ability to interact professionally across all organizational levels.

9. Ability to manage relationships with external partners effectively.

10. Proven ability to coordinate tasks efficiently.

11. Demonstrated attention to detail and experience with operational processes.

12. Skilled in training and developing others.

13. Collaborative team player with a strong sense of teamwork.

14. Analytical mindset.

15. Quick learner.

16. Experience working across diverse organizations, countries, and business or functional processes.

Preferred Qualifications

1. Has background with Labeling & Packaging Graphics Operations.

2. Experience in Project Coordination/Management required.
3. Good knowledge of Power BI or SQL
4. Previous experience in SAP system will be an asset.

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