Guest Experience Associate

The Sales and Admin Associate is a critical role that ensures overall health and readiness of all teams of the hotel. From the moment of customer inquiry until our guests checkout this role is critical to the overall experience of each of our guests.Client Engagement & SalesRespond promptly to all inquiries (phone, email, social media, walk-ins).Develop,...

Job SummaryThe Front Office Associate is the first point of contact for guests and plays a vital role in ensuring a warm welcome and seamless guest experience. Responsible for handling reservations, check-in/out, guest inquiries, and cashiering functions, the role requires professionalism, attentiveness, and hospitality service skills. In a 20-room boutique...

Qualifications:College degree or vocational training in Hospitality or Tourism is an advantage.Prior experience as a server, or in food & beverage service is an advantage but not required.Strong passion for hospitality and guest service.Flexible with schedules, including weekends and holidays.Professional, reliable, and friendly personality.Skills:Excellent...

About the roleAwesome Hotel Inc. is seeking a dedicated Retail Associate to join our team in San Juan La Union. This is a full-time, project-based role that will play a crucial part in supporting the strategic objectives of our Retail division. As a Retail Associate, you will be responsible for providing exceptional customer service and ensuring the smooth...

Job SummaryThe Admin / Procurement Associate supports the resort's administrative and purchasing requirements, ensuring timely and cost-efficient sourcing of goods and services essential to hospitality operations. With both a hospitality background and expertise in La Union's local market, the role bridges operational needs with reliable vendor...

Job SummaryThe Housekeeping Associate is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and resort surroundings. This includes daily housekeeping tasks, upkeep of common spaces, and assisting in basic gardening and landscape maintenance. In a 20-room boutique inland resort, the Housekeeping Associate plays a vital...

I. Front Office Management & Guest RelationsReview FO endorsements, discrepancy reports, and take necessary actions.Supervise check-in/out processes and ensure efficient use of PMS.Welcome/escort VIPs, regular guests, and groups per standards.Handle guest inquiries, requests, and complaints promptly.Ensure VIP arrangements and room blocking are done in...

Job SummaryThe Food Attendant is responsible for delivering excellent guest service in café and restaurant operations, ensuring that food and beverages are served promptly, accurately, and with genuine hospitality. This role also handles cashiering functions, including processing payments, operating POS systems, and maintaining accurate cash/QR transaction...

Job SummaryThe Resort Manager is responsible for the overall day-to-day operations of a 20-room boutique resort in La Union. This role ensures smooth guest services, efficient use of resources, staff supervision, and compliance with corporate and hospitality standards. Acting as the on-site head of the property, the Resort Manager balances hands-on...

Job SummaryThe Coffee Barista is responsible for preparing and serving high-quality coffee and beverages while ensuring excellent guest service. This role supports café operations through consistent beverage preparation, product knowledge, and attention to detail in presentation, cleanliness, and guest interaction. The Barista also assists in inventory...