ER Clerk

An ER clerk, or Emergency Room Clerk, is an administrative and support staff member in a hospital's emergency department who manages front-end operations and provides assistance to both patients and staff. Their duties include registering patients, answering phones, gathering patient information, coordinating with other healthcare professionals, and maintaining patient records. They act as the first point of contact for patients and their families and must be able to work in a fast-paced, high-pressure environment. Key responsibilities

• Patient registration: Gathers and accurately enters patient information, including demographics and insurance details, for a smooth intake process.
• Reception and communication: Greets patients and visitors, answers and transfers phone calls, and serves as a liaison between patients and the rest of the ER staff.
• Administrative support: Manages paperwork, files patient records, prepares necessary documentation, and handles billing and reporting tasks.
• Support to medical staff: Assists nurses and doctors by placing lab or radiology orders, coordinating transfers, and helping with other departmental activities.
• Maintaining supplies: Monitors and stocks supplies to ensure the department is well-equipped.

Essential skills and qualifications

• Communication: Strong verbal and written communication skills are crucial for interacting with a diverse range of people.
• Computer skills: Proficiency with electronic medical record (EMR) systems and other office equipment is necessary.
• Multitasking and organization: The ability to manage multiple tasks and stay organized in a chaotic environment is essential.
• Ability to work under pressure: Emergency departments are often fast-paced, so the ability to remain calm and effective in high-pressure situations is vital.
• Attention to detail: Accuracy in data entry and record-keeping is critical for patient care and billing.

Job Types: Full-time, Permanent, Fresh graduate

Pay: From Php17,000.00 per month

Benefits:

• Discounted lunch
• Free parking
• Paid training
• Promotion to permanent employee

Work Location: In person