Warranty Processor

BASE OFFICE: HYUNDAI BALINTAWAK

Job description

The Warranty Processor is responsible for the provision of administrative concerning approval, processing, and documentation of warranty service transactions of the company.

The position holder shall undertake the following functions:

1. Performs job functions consistent with the corporate vision and mission statement and core values of the company.

2. Determines if the specific components of repair requirements of the automotive unit submitted for servicing are covered by warranty.

3. Undertakes documentation of warranty servicing by:

a. Filling out warranty claim forms and free periodic maintenance coupons.

b. Approving parts requisition and issuance slip to signify their coverage under warranty.

c. Approving the provision of labor services related to maintenance and repair under warranty.

d. Preparing pre-authorization form for repairs involving P15,000.00 and beyond and for those beyond warranty coverage.

e. Preparing DMS invoice for warranty repair order.

1. Segregates and prepares parts tag for all replaced warranty parts; fills out parts disposal form and prepares warranty parts for disposal; acts as custodian of replaced parts that are not for disposal.

2. Prepares parts disposal monitoring record.

3. Summarizes repair jobs and parts replacement under warranty to serve as basis for the submission of claims to FGP for the reimbursement of costs involved.

4. Monitors claim status, undertakes follow-up action for the reconsideration of disapproved / returned claims; submits summary of disapproved and returned claims to the Accounting Section of the Finance Department.

5. Provides technical and product quality feedback to FGP on the basis of summarization of observations from warranty jobs undertaken.

6. Disseminates information derived from FGP technical bulletins to service personnel concerned.

7. Coordinates repairs of standard Ford accessories under warranty by external service providers.

8. Performs such other duties and responsibilities analogous, germane or related to and/or implied from the above enumeration of duties and responsibilities.

Job Type: Full-time

Schedule:

• 8 hour shift

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Work Location: In person