AVP, Service Assurance Head
2 weeks ago
Core Responsibilities
- Service Assurance Leadership: Define and lead the IT Service Assurance strategy, aligning frameworks and practices with industry standards (e.g., ITIL, ISO Act as a trusted advisor to senior leadership on service risks, performance, and improvement opportunities.
 - Service Level & Partner Reliability: Drive consistent achievement of SLAs and key performance indicators (KPIs), ensuring services meet or exceed commitments. Partner with internal teams and external providers to enhance service reliability and address chronic issues.
 - Service Readiness & Transition:Lead the service readiness function to ensure new services and products are operationally supportable, resilient, and ready for launch. Drive seamless collaboration between product, technology, and operations teams to minimize post-launch issues.
 - Fund Loss & Risk Management:Establish and mature a framework for the detection, assessment, and mitigation of fund loss and financial risk across IT services. Partner with Risk, Security, and Finance teams to address vulnerabilities and ensure timely remediation.
 - Quality Management & Governance: Implement a robust quality assurance and governance model across IT operations. Lead audits, compliance reviews, and continuous improvement initiatives to strengthen service reliability and ensure adherence to internal and external regulations.
 - Stakeholder Engagement: Build strong, collaborative relationships with senior and executive stakeholders across Business, Technology, and Risk functions. Provide transparent reporting on service assurance performance, risks, and strategic initiatives.
 
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
- 
					
						Lead, Business Assurance Management
14 hours ago
Quiapo District, Philippines GCash Full time ₱400,000 - ₱800,000 per yearDo you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation today Delivery of Business Assurance Management KRI Operations Activities 1. Monitors...
 - 
					
					
Quiapo District, Philippines GCash Full time ₱104,000 - ₱130,878 per yearDo you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation today Job Responsibilities: Product Fix and Improvements: Spearhead initiatives aimed at...
 - 
					
					
Quiapo District, Philippines GCash Full time ₱1,500,000 - ₱2,500,000 per yearDo you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation today Responsibilities: Regulatory Compliance: Act as a compliance business partner to...
 - 
					
						Financial Auditor
3 days ago
Southern Manila District, Philippines Forza Group of Companies Full timePOSITION: Financial Audit Head Education Background: Bachelor of Science in Accountancy or Financial Management with CPA Work Experience: With at least 5 years relevant and solid financial statements audit work experience. Job Description: Provide the management a reasonable assurance that the financial statements are free from material misstatements. Timely...
 - 
					
						Vice President, Business Development
13 hours ago
Quiapo District, Philippines Mastercard, Inc. Full time ₱2,000,000 - ₱2,500,000 per yearOur Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...
 - 
					
						Website Quality Assurance Specialist | WFH
2 weeks ago
Capital District, Philippines Peak Outsourcing Full timeWebsite Quality Assurance Specialist | WFH The ideal candidate will have a strong eye for detail, excellent communication skills, and will be able to independently manage projects from start to finish, engaging the development team’s leadership as needed to remove roadblocks. Key Responsibilities Execute Quality Assurance (QA) Tasks: Perform comprehensive...
 - 
					
						Fully Remote
2 weeks ago
Capital District, Philippines Tender Home Health Full timeFully Remote - Home Health Quality Assurance Specialist Active RN, LVN/LPN, or certified medical coder (e.g., CPC, CCS, HCS-D) credential Minimum 2 years experience in the Home Health Quality Assurance Minimum 2 years of experience in Home Health coding (ICD-10, OASIS) Strong knowledge of Medicare guidelines, PDGM, and regulatory compliance Proficient with...
 - 
					
						Global Head of GSI Alliances
1 week ago
Capital District, Philippines Canonical Full timeJoin to apply for the Global Head of GSI Alliances role at Canonical 3 months ago Be among the first 25 applicants Join to apply for the Global Head of GSI Alliances role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in...
 - 
					
						App Quality Assurance
3 weeks ago
Capital District, Philippines LeapFroggr Full timePosted 16 days ago and deadline of application is on 5 Jan Recruiter was hiring 8 hours ago Remote Job Responsibilities The job responsibilities include everything related to quality assurance of the software in the ecosystem. Craft comprehensive test plans that ensure rigorous testing of our software products. Identify, document, and replicate reported...
 - 
					
						Head of Infrastructure and Cybersecurity
3 weeks ago
Southern Manila District, Philippines Filinvest Group Full timeFILINVEST COMPANY: CHROMA HOSPITALITY INC. Position Summary: The Head of Infrastructure and Cybersecurity will report to the CIO and will be based at the corporate office of Chroma Hospitality in Alabang, Muntinlupa. Job Description: Oversee and manage infrastructure and cybersecurity operations. Implement standard network builds and performance metrics....