CSR | Up to 24,000 Package | Open to HS Grad with at least 6 months of BPO exp
2 weeks ago
Customer Service Representative | Earn up to ₱24,000 Package | Open to HS Graduates with at least 6 months of BPO experience.
About the role
Nezda Technologies, Inc. is seeking a driven and customer-focused Customer Service Representative (CSR) to join our dynamic team in Pasig City, Metro Manila. As a full-time CSR, you will be responsible for providing exceptional customer service to our valued clients, leveraging your excellent communication skills and problem-solving abilities.
What you'll be doing
- Handling inbound customer calls and inquiries with professionalism and empathy
- Resolving customer issues and complaints in a timely and effective manner
- Documenting customer interactions and maintaining accurate records
- Identifying opportunities to enhance customer experience and provide feedback to the team
- Collaborating with cross-functional teams to ensure seamless service delivery
- Adhering to company policies, procedures, and quality standards
What we're looking for
- High school graduate with at least 6 months of experience in a BPO or customer service environment
- College Graduate (No work experience required).
- Excellent communication skills in English, both verbal and written
- Strong problem-solving and critical thinking abilities
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
- Passionate about delivering exceptional customer service
- Comfortable working in a team-oriented setting
What we offer
At Nezda Technologies, Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. As a CSR, you can look forward to a competitive salary of up to ₱24,000 per month, as well as opportunities for career growth and development. We also offer a range of benefits, including health insurance, paid leave, and team-building activities to support your overall well-being.
If you are excited about the prospect of joining our dynamic team, we encourage you to apply now
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