Newcomer friendly

We are urgently hiring for a Customer Service Representative - Shipping and Logistics Account at Metro Manila Sites One-day Hiring Process Earn up to 25k monthly Plus more benefits This is a limited slot. Apply now

Responsibilities:

• Handle inbound and outbound calls to assist customers with tracking shipments and resolving inquiries.

• Provide accurate information on shipping rates, delivery times, and product availability.

• Address customer concerns regarding lost or delayed shipments and offer solutions.

• Coordinate with logistics teams to ensure timely and accurate deliveries.

• Maintain detailed records of customer interactions and service requests.

• Resolve billing issues and process payment inquiries related to shipments.

Qualifications:

• High school diploma or equivalent; Bachelor's degree is a plus.

• Excellent communication skills, both verbal and written.

• Strong problem-solving abilities and attention to detail.

• Previous experience in customer service or a call center environment preferred.

• Knowledge of logistics, shipping, and delivery processes is an advantage.

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Interested? Submit your application and receive a quick response within a day

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE