Telephony Developer

2 days ago

Ortigas, Philippines Questronix Corporation Full time ₱450,000 - ₱600,000 per year

JOB DESCRIPTION:

  • Responsible for handling developments for telephony system used by contact center.
  • Develop call flow scripts and assess user experience based on contact center requirement.
  • Technical support for call flow changes and initiatives
  • Oversees the preparation and planning of call flows and communication improvements.
  • Manages the telephony platform of the Bank including IVRS and contact center productivity modules

QUALIFICATIONS:

  • At least 3 years experience on coding and development on Voice Solutions
  • Has experience managing and developing Aspect, Twilio, Genesys or any other contact center platform
  • Has extensive knowledge on call flow development

Programming Languages: Java VXML, Php, SQL, VoiceXML

  • Web Scripting: HTML, JSP, JavaScript
  • Database Systems: Oracle / Microsoft SQL
  • Applications: Microsoft, WebSphere, Eclipse, NetBeans, Postman
  • Has extensive knowledge on API integrations and development
  • Amenable to work in Ortigas (fully onsite)

Job Type: Full-time

Pay: Php30, Php50,000.00 per month

Work Location: In person

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