Clerk/ Receptionist

Duties and responsibilities of a clerk.

Administrative Support

• Ensure proper documentation of patient admissions, discharges, and transfers.
• Answer telephones and direct calls to the appropriate department or staff.
• Relay messages between healthcare providers, patients, and families.
• Coordinate with other departments for patient care services.
• Generate reports related to patient care or unit activity.
• Monitor and order supplies such as medical forms, stationery, and equipment.
• Organize and maintain the nursing station.
• Assist with the administrative processes for patient admissions and discharges.
• Prepare required documentation for patient transfers or referrals.
• Welcome patients and visitors to the unit.
• Provide non-clinical assistance to patients and families, such as directions or information about hospital policies.
• Respond to inquiries from patients and families within the scope of their role.
• Follow hospital and healthcare regulations, including those related to confidentiality.
• Maintain a clean and organized workstation, ensuring adherence to hygiene protocols.

Skills and Attributes Required

• Excellent organizational skills.
• Strong communication and interpersonal skills.
• Proficiency in office software and information systems.
• Ability to multitask in a high-pressure environment.
• Attention to detail and discretion with sensitive information.

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Employee discount
• Health insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Ability to commute/relocate:

• Santa Rosa City A: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• Bachelor's (Required)

Work Location: In person