Cybersecurity Analyst

About Us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We're trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients' key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services Centre, you'll find a rewarding culture that values you. You'll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group's success.

Essential duties:

This role will report into the Security Operations Centre Team Leader and will deliver the following as part of team responsibilities: 

Monitor and Respond: Oversee security alerts and incidents using Microsoft Sentinel on a 24/7 rotating shift.

Incident Escalation: Identify and escalate confirmed security threats.

Service Delivery: Ensure services meet SLAs and quality standards.

Continuous Improvement: Contribute to SOC improvement initiatives.

Communication: Maintain clear communication with customers, team, and management.

Cybersecurity Advice: Provide expert cybersecurity guidance to clients.

Vulnerability & Ticket Management: Manage vulnerabilities and tickets using Tenable and Microsoft solutions.

Operational Oversight: Provide monthly reports on incidents, advisories, and vulnerabilities.

ITIL Practices: Follow ITIL guidelines for service requests, incidents, and change management.

Incident Response: Participate in client CSIRT activities.

Tabletop Exercises: Conduct exercises for security incident preparedness.

Audit Assistance: Support clients with internal and external audit assessments.

Customer Support: Address inquiries and manage escalations.

Qualifications:

Individuals with 3+ years of experience in a security operations centre, including but not limited to: 

Advanced Network Security: In-depth understanding of network protocols, architecture, and security measures. Experience with analyzing traffic from firewalls, VPNs, IDS/IPS, and other network security tools. 

Incident Response and Management: Proficiency in leading and managing the entire incident response lifecycle, including detection, analysis, containment, eradication, and recovery. Experience with incident response frameworks like NIST and SANS. 

Threat Intelligence and Hunting: Advanced skills in threat intelligence gathering, analysis, and application. Ability to conduct proactive threat hunting to identify and mitigate potential threats before they cause harm. 

Log Analysis and SIEM: Expertise in analyzing logs from various sources and using SIEM tools to detect and investigate complex security incidents. Ability to create and fine-tune SIEM rules and alerts. 

Vulnerability Management and Penetration Testing: Strong knowledge of vulnerability assessment tools and techniques. Experience in conducting and managing penetration tests to identify and address security weaknesses. 

Escalations: Experience with managing escalations from L1 and L2 analysts 

If this sounds like you, we'd love you to apply

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps