Sales/CX and Dispatch Agent

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

Sales Representative

Santo Domingo, Dominican Republic

Reporting to: Team Lead

Acquire Intelligence exists to help businesses unlock smarter ways of working. We believe that by combining the best of people, process, and automation, companies can grow faster and operate with greater confidence. Our purpose is to remove complexity, improve performance, and drive intelligent transformation for organizations around the world.

As an Acquire Intelligence employee, your role is vital in achieving and exceeding individual and team targets that support company objectives, while building and maintaining customer relationships. You're also responsible for complying with and enforcing procedures aligned with our information security policies.

As a values-led organization, we expect all our team members to exemplify our four values of Curious and Clever, Entrepreneurial Energy, Fast with Intent and Laugh and Learn.

A SNAPSHOT OF YOUR ROLE
As a Sales Representative, you'll be the first point of contact for potential customers, guiding them through our offerings and helping them find the best solution for their needs. Your goal is to drive sales through meaningful conversations, build strong customer relationships, and consistently meet or exceed targets. You'll play a key role in contributing to the company's growth by delivering value with every interaction.

Initiating outbound calls to potential customers using lead lists, warm contacts, or referrals, and responding to inbound inquiries generated from marketing campaigns.
Identifying customer needs through open-ended questions and active listening, then matching them to suitable products or services offered by the company.
Delivering persuasive sales pitches tailored to customer profiles while maintaining professionalism and authenticity.
Following up with leads that did not close immediately, using structured follow-up strategies via phone or email to re-engage and close the sale.
Handling customer objections with confidence, offering solutions or alternatives to overcome hesitation and secure a commitment.
Logging call outcomes, lead information, and customer preferences in a CRM platform to maintain an organized sales pipeline.
Staying updated on product/service changes, pricing updates, promotions, and competitor offerings to remain effective and informed.
Meeting daily, weekly, and monthly sales targets while maintaining high-quality customer interactions.
Participating in coaching sessions with the Sales Supervisor to review call performance, refine scripts, and improve conversion rates.
A BIT ABOUT YOU
·High school diploma required; higher education is a plus.

·1–2 years' experience in a customer-facing role, preferably in a call center.

·Strong communication and interpersonal skills.

·Proficiency in basic computer systems and Microsoft Office tools.

·Problem-solving mindset and ability to work under pressure.

·Willingness to work on site and flexible shifts as needed.

WHAT WE VALUE
We're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

Curious and Clever: Smart questions spark smart solutions.
Entrepreneurial Energy: Think like an owner. Solve like a founder.
Fast with Intent: We move fast and deliver real results.
Laugh and Learn: We don't take ourselves too seriously, just our results.
We help companies grow faster and operate smarter by delivering intelligent outsourcing and automation solutions.

Our mission is to eliminate inefficiencies, automate with intent, and reallocate work to where it performs best, always guided by safety, flexibility, and innovation.

Join the A-Team and experience the A-Life