IT Supervisor

Position Summary:

The IT Supervisor is responsible for the overall management, maintenance and support of the organization's computer systems, networks, and other technology-related assets. This role ensures that all IT operations run smoothly and securely to support the business processes of the company.

Key Responsibilities:

• Setup IT Standards for IT-related systems, networks, security and assets.
• Develop and update IT documentation, manuals, and guidelines for users.
• Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
• Monitor and maintain the organization's computer systems and networks to ensure efficiency and security.
• Troubleshoot system and network issues, diagnosing and solving hardware or software faults.
• Establish effective and efficient response activities pertaining to service issues and requests from management executives and employees.
• Provide technical support across the company, both onsite and remotely.
• Ensure newly set up accounts for new users with secure and proper access and permissions.
• Establish and maintain data security, network access and protocols, and processes for backup systems.
• Recommend and implement improvements to IT infrastructure and processes.
• Coordinate with external vendors for maintenance, upgrades, and purchases of IT equipment/software.
• Lead and guide the team to meet management objectives pertaining to IT improvements and initiatives

Qualifications:

• Bachelor's Degree in Information Technology, Computer Science, or a related field.
• Proven experience as an IT Officer, IT Support, or similar role. Preferably has good experience in leading a team.
• Strong knowledge of computer systems, networks, and troubleshooting techniques.
• Good knowledge in various programming languages (i.e., C++, Python, PHP, etc.)
• Familiarity with various operating systems (Windows, Mac OS, Linux) and platforms.
• Knowledge in cybersecurity practices and data protection.
• Good communication and interpersonal skills to assist non-technical users.
• Ability to work independently and handle multiple tasks.
• Ability to lead a team to deliver management objectives pertaining to IT-related matters.
• Willing to work flexible hours, including weekends or holidays, if required.

Skills Required:

• Technical troubleshooting and problem-solving skills.
• Network Administration and IT System Management.
• Knowledge in Database Management and System Backups.
• Time Management and Attention to Detail.
• Customer service orientation and teamwork.
• Communication Skills

Job Types: Full-time, Permanent

Pay: Php35, Php40,000.00 per month

Benefits:

• Company events
• Opportunities for promotion
• Promotion to permanent employee

Application Question(s):

• What degree did you complete?
• How many years of experience do you have in IT?
• How many years of supervisory or leadership experience do you have?
• The office is located in Cubao, Quezon City. Are you willing to be assigned there?
• The position follows a six-day work schedule. Are you amenable to working six days a week?
• What programming languages do you have experience using?
• Please provide your email address.

Education:

• Bachelor's (Required)

Work Location: In person