Call Center Sales Coach
2 days ago
About the job: Sales Coach - Travel Sales (Cebu) | Onsite
Start Date: ASAP
Nature Of The Account: Travel Sales
Type of Support: Voice
Work Arrangement: 100% Onsite
Shift Schedule | Rest days: Nightshift
Educational Requirement: College Graduate
Work Experience:
- Minimum 1 year experience in coaching or leading a sales team (preferably in call center environment)
- Experience in handling KPIs related to sales quota for any products
- Strong understanding on handling objections
- Can negotiate
- Process knowledge in Sales CRM, QA Tools, and Excel Dashboards
Job Description:
- Do one-on-one coaching with agents with focus on closing techniques, objection handling, and script adherence.
- Align with the sales manager and Team Leads in aligning the coaching priorities with business objectives
- Ensure compliance with client-approved scripts, legal disclosures, and quality standards
- Analyze Daily and Weekly performance reports.
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