Call Center Sales Coach

6 days ago

Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱120,000 - ₱170,000 per year


About the job: Sales Coach - Travel Sales (Cebu) | Onsite

Start Date: ASAP

Nature Of The Account: Travel Sales

Type of Support: Voice

Work Arrangement: 100% Onsite

Shift Schedule | Rest days: Nightshift

Educational Requirement: College Graduate

Work Experience:

  • Minimum 1 year experience in coaching or leading a sales team (preferably in call center environment)
  • Experience in handling KPIs related to sales quota for any products
  • Strong understanding on handling objections
  • Can negotiate
  • Process knowledge in Sales CRM, QA Tools, and Excel Dashboards

Job Description:

  • Do one-on-one coaching with agents with focus on closing techniques, objection handling, and script adherence.
  • Align with the sales manager and Team Leads in aligning the coaching priorities with business objectives
  • Ensure compliance with client-approved scripts, legal disclosures, and quality standards
  • Analyze Daily and Weekly performance reports.

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