Data Analyst, Cyber Culture and Training

JOB SUMMARY

Within Technology, Transformation and Operations (TTO) Standard Chartered has established a world class 1st line Information and Cyber Security ("ICS") capability to support the Businesses, Functions, and Regions in delivering their strategy and to continuously improve ICS posture against ever evolving threats. These are challenges that impact our clients globally. Our ICS team develops the platforms, drives the processes, and builds partnerships to benefit millions of people every day. The team thrives in providing solutions to complex issues, devoting time and energy to designing new and innovative solutions, and all in an environment that demands being risk-aware, not risk-averse. ICS chooses progress over perfection and aims to always participate with a constructive purpose. The team makes an impact wherever they are based, be it in our offices around the world, our Global Business Services centres in China, India, Malaysia, Philippines and Poland, or even from home.

Now you have an opportunity to make a meaningful impact with a diverse and passionate team of creators, innovators, and achievers. With us, you'll learn, be inspired, and make an impact every day. The success of our work hinges on how we use the unique diversity of our people to realise the effects we seek to achieve: to be Here for Good.

Main Purpose of Role:

To support the PS team in:

•    Supporting cyber risk culture team by providing data collection and analysis support for measuring healthy risk culture through the Culture Quotient (CQ), and providing dashboarding and data analysis as part of insider risk behaviour reinforcement

•    Supporting the delivery of People Security team awareness and adoption activities (e.g. at annual CyberFest events)

•    Supporting the successful delivery of People Security training and awareness through effective monthly governance

•    Supporting Cyber Knowledge Hub Team in data governance and reporting, providing insides and for Cyber Skills Development Forum

RESPONSIBILITIES

Data management and analysis

•    Support all data-related activities for Culture Quotient (with data owners, Behavioural insights lead, data owners, ICS Risk and control teams)  .

Design and develop the dashboard for quarterly reporting 

•    Collect data from respective data owners, prepare datasets, and work with the Behavioral Analyst to populate results in data tracker.

•    Clean raw datasets and prepare data on a quarterly basis. Support on data analysis tasks for insights report.

•    Document and implement process improvements per control requirements

•    Support power BI dashboards automation and visualisation:

•    Design and develop dashboards to support people security team programmes (e.g. insider risk behaviour reinforcement)

•    Collaborate with data owners to analyze data and define criteria for reporting and automation.

•    Work with Fusion team and assist in data analysis requests

•    Document and implement process improvements per control requirements

•    Manage SABA Learning Hours Process

•    Design and optimize the process for uploading learning hours to SABA.

•    Support the People Security team in performing monthly uploads

•    Maintain and update the learning hours tracker

•    Extract and analyze key data to generate insights

•    Track completions of mandatory and targeted training programmes 

•    Data collection & mgmt.

•    Data analysis

•    Reporting & visualisation

Governance

•    Lead PS team governance session

•    prepare and circulate governance pack (tracker and presentation)

•    Monitor/track key performance measures (including quarterly epics, risk ratings, KPIs)

•    Support risk/compliance activities with appropriate data requests

•    Facilitate the monthly governance session

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group's Values and Code of Conduct. 

•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

•    Conduct & Ethics

•    Employee Relations / HR

•    People Capability

•    People Security (Sub teams) and GTM

•    Global Head, People Security

•    Risk teams across 1st, 2nd and 3rd lines of defence

Other Responsibilities

Embed Here for good and Group's brand and values in ICS, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

•    Advise PS team on data indicator refinement across teams

•    Support PS team global head & PS team leads (i.e. cyber risk culture lead, ICS skills lead, ICS training and awareness lead) to provide data inputs to presentations for stakeholder sessions/internal webinars

•    Support data analysis and visualization requests by other members of People Security Team

Our Ideal Candidate

•    Education - Higher Education (Diploma/Degree)

Training     

•    Experience in delivering data-related projects in a highly governed, regulated environment. Experience in handling information and cyber security projects is advantageous

•    Proficiency in analysing large data sets to identify anomalies and trends, using tools for data visualisation and assessment

•    Experience in using data analysis tools such as Tableau, Power BI

•    Certifications - Data Science

•    Languages - English

Role Specific Technical Competencies

•    Data Science

•    Tableau, Power BI

•    Databricks

•    Project management

•    Information & Cyber security

*About Standard Chartered*

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

*What we offer*

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.