Area Operations Head La Union
6 days ago
Area and Business Planning
- Develops and executes area-specific strategies anchored on validated customer insights to achieve targets (e.g. NPS, revenue, digital nudges).
- Analyzes performance drivers, identifies gaps, and aligns action plans with field teams.
- Manages area budgets and resources (DF, merchandising funds) to ensure alignment with plans.
- Conducts area profiling and builds factbooks to identify growth opportunities.
Retail and Sales Operations
- Reviews sales performance across dashboards; identifies network, sales, and product opportunities.
- Ensures execution of sales and trade programs for Prepaid, Broadband, and 917 Ventures Port Co.
- Conducts distribution checks in Tiangge, PC Telco Shops, and Regional Key Accounts.
- Oversees project runs and recommends improvements for efficiency and productivity.
- Validates on-ground compliance with sales operations standards.
- Conducts audits and store checks for compliance in visuals, inventory, and reporting.
Partner and Retailer Engagement
- Drives retailer engagement via programs like Retailer Education and Salu-Salo.
- Builds strong partnerships with retailers, LGUs, and trade partners for local projects.
- Leads business reviews (WORs, MORs) and performance alignment sessions with partners.
- Guides partners on compliance with operational requirements and business strategies.
People Leadership and Development
- Sets clear expectations and KPIs for teams; conducts regular coaching and feedback sessions (GROW, POISE).
- Monitors and evaluates team performance; manages underperformance through coaching or PIP.
- Facilitates learning sessions, IDP discussions, and succession planning.
- Recognizes team achievements and drives engagement through regular check-ins and programs.
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