Medical Coding Operation Manager

5 hours ago

Davao City, Davao, Philippines Optum Full time ₱8,000 - ₱24,000 per year

ROLE AND RESPONSIBILITIES:

Leadership & Management:

  • Supervise and mentor medical coding staff, including hiring, training, and performance evaluations.
  • Develop and implement policies and procedures for coding operations.

Operational Oversight:

  • Monitor coding productivity and accuracy to meet organizational goals and compliance standards.
  • Ensure timely completion of coding for inpatient, outpatient, and specialty services.
  • Manage workload distribution and resolve operational bottlenecks.

Compliance & Quality Assurance:

  • Ensure coding practices comply with ICD-10, CPT, HCPCS, and payer-specific guidelines.
  • Conduct regular audits and implement corrective actions for errors or compliance issues.
  • Stay updated on regulatory changes and communicate updates to the team.

Collaboration:

  • Work closely with billing, clinical documentation improvement (CDI), and revenue cycle teams to optimize reimbursement and reduce denials.
  • Serve as a liaison between coding staff and other departments for issue resolution.

Reporting & Analytics:

  • Prepare and present operational reports on productivity, accuracy, and compliance metrics.
  • Identify trends and recommend process improvements to enhance efficiency and revenue integrity.

JOB QUALIFICATIONS:

  • Must be a college graduate of any medical allied course
  • Must have an active medical coding or PHRN or any medical allied license
  • Must have at least 3 years of experience as Operation Manager in BPO
  • Amenable to work in Davao
  • Amenable to work on a day-shift schedule

WHAT WE OFFER:

  • Market Competitive Pay Levels
  • Retirement Plan
  • Medical Plan (HMO) from Day 1 of employment
  • Dental, Medical, and Optical Reimbursements
  • Life and Disability Insurance
  • Paid Time-Off Benefits
  • Sick Leave Conversion
  • Tuition Fee Reimbursement
  • Employee Assistance Program (EAP)
  • Annual Performance Based Merit Increases
  • Employee Recognition
  • Training and Staff Development
  • Employee Referral Program
  • Employee Volunteerism Opportunity
  • All Mandatory Statutory Benefits

WHO WE ARE:

  • Optum
    is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
  • UnitedHealth Group
    is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
  • We're a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
  • As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
  • We're a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines.
  • Elevate your career with a leading health care company while improving lives.

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that's dedicated to
Caring. Connecting. Growing together.

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