Quality Analyst

6 days ago

Ayala Alabang, National Capital Region, Philippines eClerx Full time

Key Responsibilities

  • Audit invoices and billing statements for accuracy, completeness, and compliance with company policies and contractual terms.
  • Identify discrepancies, errors, or inconsistencies in billing data and resolve them promptly.
  • Collaborate with billing, accounts receivable, and customer service teams to investigate and correct billing issues.
  • Maintain detailed records of audit findings and corrective actions.
  • Prepare audit reports and summaries for management review.
  • Monitor billing processes to ensure adherence to internal controls and regulatory standards.
  • Assist in the development and implementation of billing audit procedures and best practices.
  • Support internal and external audits by providing documentation and explanations as needed.
  • Analyze billing trends and patterns to detect potential fraud, overcharges, or underbilling.
  • Recommend process improvements to enhance billing accuracy and efficiency.
  • Ensure timely follow-up on audit findings and track resolution progress.
  • Validate billing data against contracts, service agreements, and purchase orders.
  • Coordinate with IT or systems teams to troubleshoot billing system issues or data mismatches.
  • Train and support billing staff on compliance standards and audit procedures.
  • Stay current with industry regulations, billing standards, and best practices.

Qualifications

  • Bachelor's degree in Accounting, Finance, Business Administration, or related field.
  • 3+ years of experience in billing, auditing, or financial analysis.
  • Strong understanding of billing systems, accounting principles, and audit methodologies.
  • Proficiency in Microsoft Excel and financial software (e.g., JDE, Salesforce).
  • Excellent attention to detail and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Effective communication skills, both written and verbal.

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