Product Operations Manager

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and product to digital services and customer experience, you'll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

JOB SUMMARY:

The Product Operations Manager (POM) for hardware, as part of the Offering Portfolio Strategy and Performance Team in Lexmark, focuses on product development and launch activities and analysis of competitive landscape focusing on printer hardware features, prices and channels.

The Product Operations Manager (POM) is responsible for the following major activities within the Offering Portfolio Strategy and Performance Team:

• Product Operations

• Project Management

• Continuous Process Improvement

The Product Operations Manager (POM) is integral to the business decision-making process and to the determination of the development of future products.

KEY ROLES & RESPONSIBILITIES:

Portfolio Management and Strategy:

• Identifies and recommends growth and opportunity areas for the assigned product segments

• Provides competitive insights for effective product positioning, strategy, and value proposition of Lexmark devices.

• Monitors and analyses Lexmark supplies portfolio pricing and cost per page (CPP) vs competitors to support Lexmark's product positioning strategy

Marketing Strategy Development:

• Develops and proposes marketing strategies and value propositions of Lexmark devices

• Manages CSTL (country shipped-to list) activity for new products

Product Operations:

• Product research and competitive analysis –researches and analyzes printing industry and competitive information which include product features, pricing and path to market strategy and activities

• Product Launch – develops and executes product launch plans and timelines as outlined in the Product Launch checklist document

• Positioning – develops price/positioning models of Lexmark devices vis-à-vis our competitors to the Product Portfolio Managers

Project Management:

• Leads and manages specific competitive studies and product launch presentations/files for CFT meetings/product launch discussions

Continuous Process Improvement:

• Drives standardization and simplification of existing processes

• Improves research processes and reports visualization using emerging tools and technologies

COMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES:

• Proactive self-starter with strong initiative and sound judgment

• Excellent multitasking, prioritization, and deadline management skills

• Strong team player with effective cross-functional and cross-cultural collaboration abilities

• Clear and confident communicator across all organizational levels

• Analytical thinker with creativity and problem-solving mindset

• Detail-oriented, reliable, and thorough in execution

• Flexible and adaptable to change, capable of working independently in dynamic environments

• Professional, dependable, and composed under pressure

• Curious and resourceful, with the ability to research and derive insights from data

EDUCATION, EXPERIENCE & CERTIFICATIONS BASIC REQUIREMENTS:

• Bachelor's degree or higher in Marketing, Business Administration, Finance, or Engineering from an accredited institution

• Minimum 3 years of experience in Product Management, Marketing, or Business Development (experience in the printing or imaging industry is an advantage)

• Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)

• Working knowledge of Power BI or similar data visualization tools (e.g., Tableau)

• Skilled in data analysis, information organization, and insight generation from complex datasets

• Excellent command of business English, both written and verbal

• Demonstrated ability to conduct comprehensive web research and translate findings into actionable insights

• Flexibility to work across time zones or shifts as required by global operations