IT Supervisor

1 week ago

Carmona, Calabarzon, Philippines Kou Fu Packaging Corporation Full time $70,000 - $120,000 per year
Infrastructure & Network
  • Maintain LAN/WAN, Wi-Fi, routers, switches, and firewalls.
  • Ensure stable connectivity for office, production, and logistics.
  • Implement network monitoring, backups, and disaster recovery plans.
Servers & Systems
  • Administer ERP servers, print servers, RIP/color servers, and file servers.
  • Monitor performance, apply updates, ensure uptime, and secure critical data.
  • Support ERP integration with finance, planning, production, and QC.
Production & Print Support
  • Ensure IT connectivity with presses, prepress systems, and large-format printers.
  • Manage print queues, troubleshoot RIP software and color servers.
  • Support digital proofing and workflow automation systems.
Telephony & Communication
  • Manage VOIP/PBX systems, phone extensions, and intercoms.
  • Ensure reliable internal and external communications.
User & Helpdesk Support
  • Provide basic troubleshooting for PCs, printers, phones, ERP, and email.
  • Train staff on IT policies, security, and basic troubleshooting.
  • Maintain IT helpdesk logs for recurring issues.
Cybersecurity & Compliance
  • Enforce IT security protocols, access controls, and anti-virus measures.
  • Conduct periodic audits for ISO, GMI, and client compliance.

  • Train staff in data protection and cybersecurity best practices.

  • Ensure minimal downtime during outages or failures.

Project & Growth Initiatives
  • Plan IT infrastructure upgrades aligned with factory expansion.
  • Collaborate on ERP enhancements, barcoding, and IoT projects.
  • Lead IT-related digital transformation initiatives.
Leadership & Vendor Management
  • Supervise IT staff or outsourced providers.
  • Develop SOPs for IT support and system maintenance.
  • Manage IT asset inventory, budget, and vendor relationship