Analyst, HRIS Time Management

Firm Summary

White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.

With lawyers operating from more than 40 locations, working around the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work.

It's not just about our global network of offices; it's the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It's one of the reasons we attract and retain cross-border work.

Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Our people represent 90 nationalities and speak 80 languages.

Position Summary

The HRIS Time Management Analyst will work as part of the Global HRIS team, reporting to the Manager, HRIS Data Management. They will support on our Time and Absence Management Systems and collaborate with their HR Operations colleagues within the HR Operations Delivery and HR Aligned on new projects and processes to deliver continuous improvement in client experience for partners, employees and the business. They will collaborate with our external and internal Technology providers to develop, implement and maintain innovative solutions to support and drive a high performance culture.

This role combines vendor management skills, process excellence, and system development knowledge to ensure delivery of an exceptional end user experience in support of our business objectives.

Our Functional Area

Trusted advisor or career coach, project manager or strategist, recruitment administrator, talent expert or experienced generalist? As part of our global People (Advisory) team, you can expect to utilize and develop your skills across every aspect of human resources and talent management.

Whilst traditional HR tasks are an important component of our work, we also apply this practical knowledge to high-level strategic initiatives that deliver on our employer value proposition to best enable and grow our business. We lead and manage significant projects to attract, retain and engage the best people, and we are recognized for our ability to get the job done.

We're proud of our high performance work ethic, as well as the central role that we play in fostering an inclusive and collaborative culture. Through extensive contact with partners and business services leaders, we are trusted to offer advice and implement changes that help our teams perform at the highest level and deliver outstanding client service. Working with us will enable you to become a great professional, and develop a uniquely broad range of experience to draw on throughout your career.

Duties and Accountabilities 1

Act as subject matter expert for system and interfaces development, configuration, and maintenance

Support Absence and Time management processes in all appropriate locations, including:

• Process map documentation,
• Workflow role & responsibility definition,
• Super-user training,
• Escalation point for issues, break-fixes, and enhancements
• Recurrent Data quality, Interface processing and time processing at Payroll period-end
• Recommendations for process standards and improvements
• Support the enhancement of processes and client experience
• In partnership with our external Vendors, maintain and communicate the improvement roadmap In partnership with our external Vendors, maintain and communicate the improvement roadmap
• Provide project support on new system enhancements, exploring and testing new functionality
• Manage and facilitate the testing, training, planning, and analysis of our system upgrades and enhancements
• Lead the discovery phases of new projects
• Document new business, system requirements, 'as is' process map, and 'to be' state
• Work collaboratively with the wider HR Operations teams to drive resolution of critical systems issues, escalating to IT or External providers for expedited resolution as required

Qualifications

Expert-level knowledge and experience with absence and time management systems - either standalone (Kronos/UKG, Workforce, Infor) or as part of a suite (Workday, Oracle, SuccessFactors)

Strong knowledge and understanding of the following:

• Support the enhancement of processes and client experience
• In partnership with our external Vendors, maintain and communicate the improvement roadmap In partnership with our external Vendors, maintain and communicate the improvement roadmap
• Provide project support on new system enhancements, exploring and testing new functionality
• Manage and facilitate the testing, training, planning, and analysis of our system upgrades and enhancements
• Lead the discovery phases of new projects
• Document new business, system requirements, 'as is' process map, and 'to be' state

Personal Qualifications

• Team player who is ambitious and motivated.
• Able to work in a fast-paced environment.
• Able to prioritize video production assignments to meet deadlines and deliver work-products on time.
• Must have excellent communications and organizational skills.
• Strong organizational and service-driven skills.
• Strong interpersonal skills and patient when working with others.
• Maintain professional technical knowledge and up-to-date on video trends, tools, and best practices.
• Stay up-to-date with Firm's strategy and projects.
• Comfortable interacting with leaders and colleagues in video production projects.
• Strive to exceed the expectations and needs of internal and external clients.
• Excellent verbal and written skills.
• Ability to lift or move equipment, if needed.
• College degree or work experience.

Essential Job Requirements

• Support the enhancement of processes and client experience
• In partnership with our external Vendors, maintain and communicate the improvement roadmap In partnership with our external Vendors, maintain and communicate the improvement roadmap
• Provide project support on new system enhancements, exploring and testing new functionality
• Manage and facilitate the testing, training, planning, and analysis of our system upgrades and enhancements
• Lead the discovery phases of new projects
• Document new business, system requirements, 'as is' process map, and 'to be' state
• Work collaboratively with the wider HR Operations teams to drive resolution of critical systems issues, escalating to IT or External providers for expedited resolution as required
• Attention to detail.

Location and Reporting

• This role is based in Manila
• This role reports to Manager, HRIS Data Management

1The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

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