IT Support

Key Responsibilities:

• Provide first-level technical support for hardware, software, and network issues.
• Install, configure, and maintain computers, printers, and other IT equipment.
• Set up and manage user accounts, email, and system access.
• Monitor and troubleshoot local network and internet connectivity.
• Support company systems such as Microsoft 365, Google Workspace, and other business tools.
• Perform system updates, security checks, and data backups.
• Maintain IT documentation (inventory, incident logs, system configurations).
• Coordinate with external vendors for IT purchases and repairs.
• Assist in onboarding and offboarding employees (equipment and access setup).
• Implement basic cybersecurity and data protection practices.
• Perform basic document, photo, or video editing for internal reports, presentations, or marketing materials.
• Support the marketing or HR team in creating simple layouts or graphics when needed.

Qualifications:

• Bachelor's Degree in Information Technology, Computer Science, or related field.
• At least 1–3 years of experience in IT support or similar role.
• Strong knowledge of Windows and Microsoft 365 environment.
• Basic networking knowledge (LAN/WAN, routers, switches, Wi-Fi).
• Good problem-solving and communication skills.
• Ability to prioritize and handle multiple support requests.
• Basic editing skills using tools such as Canva, Photoshop, or MS Office.

Preferred Skills:

• Familiarity with , Google Workspace, or other cloud-based systems.
• Knowledge of basic server setup or maintenance.
• Experience in cybersecurity tools or backup solutions.
• Knowledge in basic web dev.

Job Type: Full-time

Work Location: In person